Job summary
Open to Nurses, Paramedics and all other alliedhealthcare professionals
Part Time hours/ Weekend &Bank Holiday
Are you a caring, experienced nurse or alliedhealthcare professional looking for a change and interested in working in aunique not-for -profit, CQC-rated OUTSTANDING ,service?
At Shropdoc we are proud of the out of hoursservice (OOH) we provide and are currently recruiting additional Healthcareprofessionals with an enthusiasm and passion for high quality care, to increaseour existing team of very friendly and dynamic clinical practitioners acrosstwo of our current work streams -Telephone triage and Home visiting out ofhours (OOH).
Clinical Practitioners will work alongside ourGPs in the call centre based at Longbow in Shrewsbury performing telephonetriage, responding to calls passed through the NHS 111 service, as well as referralsfrom other Professionals from within the community setting. Whilst ClinicalPractitioners based at our main Shropdoc bases at the Shrewsbury and TelfordHospitals, will respond to home visits when necessary in one of our distinctivelivered Shropdoc cars with a driver provided.
Shropdoc is an OOH service covering both Shropshireand Powys. Both work streams require the clinician to have the ability to cover evenings and overnights on weekdays,24/7 at weekends and Bank Holidays .
Main duties of the job
The role requires the use ofcritical thinking and advanced decision-making skills to assess, diagnose andtriage all patients who present with a range of illnesses, with the ability toidentify cases that are appropriate to stream to our other services. As atriage clinician, you will work with the patient to determine a suitablemanagement plan for further assessment at our base sites or visiting service,self-care advice, or safety net the patient to wait for their own GP review.Prescribing clinicians can issue prescriptions via the electronic prescribingsystem (EPS) as part of a robust treatment plan, Non prescribing clinicianswill have the support and supervision of our GPs.
The role requires that you musthave experience in primary or urgent / emergency healthcare settings, be bothreliable, dependable, and seeking a new challenge. Although full training willbe given, you will need exceptional communication and interpersonal skills, andthe confidence to work autonomously, making decisions without directsupervision that said, support would never be far away when you need it.
The clinician will have theopportunity to expand their current knowledge, utilise current skills andprogress their career within the unscheduled primary and urgent care setting.
About us
Shropdocs mission is tokeepthe patient at the heart of all that we do. We aim to achieve excellence inthe care we offer to our patients, providing a safe and high-quality servicethat is easily accessible. We are well-established, having been in operationfor over 25 years, with a reputation and belief in our values that will makeyou proud to say you are part of our team.
We are particularly interestedin hearing from healthcare professionals with a primary or urgent carebackground, however training and development is provided and we are moreinterested in people with the right attitude and approach to work rather than specificexperience.
The Clinician must be bothreliable, dependable and seeking a new challenge, have exceptionalcommunication and interpersonal skills, and the confidence to workautonomously, making decisions without direct supervision, that said, supportwould never be far away when you need it.
The clinician will have theopportunity to expand their current knowledge, utilise current skills andprogress their career within the unscheduled primary and urgent care setting.
Job description
Job responsibilities
To deliver autonomous practice and making every contact count, this exciting opportunity requires the post holder to work effectively within their professional boundaries, providing safe, holistic and effective compassionate care provision. The post holder will need to be a dynamic and diverse clinician working across the call centre, bases and in the field, enhancing the patient experience and optimising service provisions. Focusing on the management of the needs of the patient Out of hours (OOH). Providing exemplary care for patients who have reached a range of dispositions from 111 including referrals from District nurses, 999 and Rapid response/virtual ward.
The Clinical practitioner will have the relevant clinical experience to work autonomously and as part of a larger team whilst possessing excellent communication and interpersonal skills. They should be willing to contribute to the continuous improvement, development and delivery of a high quality and professional out of hours service.
The post holder will have a range of clinical experience, working out of hours (OOH) under the supervision of our GPs based either in Longbow or remotely. They must have the ability to take a comprehensive history, combined with a structured approach to physical assessment over the telephone, with a more autonomous triage approach, and less pathway led, be able to show advanced decision-making with the use of critical thinking, under either direct or indirect GP supervision. The post holder will quickly identify those patients in the queue who are the sickest and those that can be streamed to one of our Shropdoc bases or for a home visit. Ensuring appropriate allocation times frames for both face-to-face or home visits. The post holder will triage patients of all ages presenting with undifferentiated diagnosis, complex needs, acute and chronic conditions, for both physical, mental health and psycho-social needs. Liaising with other community-based health care practitioners (HCPs) such as GPs, Paramedics and Nurses about patient management, admission avoidance and, where necessary, admission into secondary care.
Post holders that hold a prescribing qualification will Prescribe necessary medications as part of a robust treatment plan, using good antibiotic stewardship, sick day rules, with advice and authorisation from GP colleagues when necessary. Post holders that do not hold a Prescribing qualification will utilise Patient group directives (PGDs) where appropriate with the support of GP colleagues. Again where necessary.
We welcome applications from individuals of diverse background, and as well aspersonal and career development, all colleagues are encouraged and fully supported to work towards clinical development aspirations, such as Non-medical prescribing (where not already held), CPD to safely maintain and increase their professional boundaries or even ACP status, identified through appraisal and gap analysis. Clinical Supervision and development time is offered flexibly to all clinical staff in line with the service need.
In return we offer:
Depending on experience and qualificationsa salary of£ - £ per hour with a30% uplift for evenings, nights and Saturdays, and60% uplift for Sundays and Bank Holidays.
Membership of the NHS pension scheme (subject toscheme rules).
A generous annual leave allowance.
Flexible, ad-hoc shifts, with web booking system
Paycare Health Cash Plan (free at level 1 withoptions to add extra cover for a small extra monthly payment)
Annual staff appraisal and one-to- one sessions
A hands on training approach in the chosen workstream, with opportunity to train in Shropdoc's other work streams too.
A robust and well-supportedNon-Medical Prescribing (NMP) environment.
All colleagues are encouraged and fully supported to work towardsclinical development aspirations, such as prescribing (where not already held).Continuous Professional Development (CPD) is important to Shropdoc. We offerregular training and development sessions to safely maintain and increaseprofessional growth, using gap analysis to help identify training needs,offering regular clinical supervision and development time flexibly to allclinical staff in line with the service needs.
Person Specification
Qualifications
Essential
1. Please refer to Job Description and Personal Specification attached.
Desirable
2. Please refer to Job Description and Personal Specification attached.