Our client an AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — the client’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Key Responsibilities:
* Project Delivery Management: Lead the end-to-end delivery of projects, ensuring they are completed on time, within scope, and meet the required quality standards.
* Client Engagement: Act as the primary point of contact for clients, managing expectations, providing regular updates, and ensuring client satisfaction throughout the project lifecycle.
* Team Leadership: Coordinate cross-functional teams (e.g., developers, data engineers, architects) to deliver client solutions. Foster a collaborative environment that drives productivity and innovation.
* Risk and Issue Management: Proactively identify risks and issues in projects, develop mitigation plans, and ensure timely resolution to avoid disruptions in delivery.
* Process Improvement: Continuously assess and improve delivery processes, methodologies, and tools to enhance efficiency and quality in project delivery.
* Stakeholder Management: Collaborate with internal and external stakeholders to ensure smooth communication and alignment on project goals, timelines, and deliverables.
* Budget and Resource Management: Monitor project budgets, ensuring resource allocation is optimized and financial targets are met.
* Performance Tracking: Develop and implement KPIs to track project progress, team performance, and customer satisfaction, providing transparency to all stakeholders.
Qualifications and Experience:
* Proven Experience: 5+ years of experience in IT delivery management, with a strong focus on Elasticsearch or similar search technologies.
* Technical Understanding: experience with cloud-based environments (e.g., AWS, GCP, Azure).
* Leadership Skills: Demonstrated ability to lead, motivate, and mentor cross-functional teams in a fast-paced environment.
* Project Management Skills: Proficiency in project management methodologies (Agile, Scrum, etc.) and tools such as Jira, Trello, or similar.
* Client Management: Strong experience managing customer relationships, understanding their needs, and delivering solutions that meet or exceed their expectations.
* Problem-Solving: Excellent analytical and problem-solving skills with a track record of resolving issues quickly and effectively.
* Communication: Strong written and verbal communication skills, with the ability to present complex technical concepts in a clear, concise manner.
* Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Offer
* Contract period of a year (freelance/contractor)
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