Friendly GP practice in Redhill. Looking for a medical receptionist to join our team.
Main duties of the job
To assist in the efficient running of the practice. Providing support to Doctors, Nurses, and Practice Manager in providing a high level of patient care to the practice population.
About us
We are a high achieving practice based on one site with approximately 10,500 patients, operating personal patient lists.
Our clinical team includes a clinical pharmacist, pharmacy technicians, first contact practitioners, mental health workers, nurses, and HCAs.
We are part of the Redhill Phoenix PCN.
Use Emis Web, Docman 10, AccuRx amongst other packages and we are on Windows 10.
Job responsibilities
1. Open premises; prepare to receive patients at the published opening time. This includes restoring telephone services and turning on computers in appropriate room.
2. Deal with telephone and face-to-face requests for appointments, home visits, enquiries for test results, and record relevant messages for clinicians and practice manager.
3. Checking emails and processing tasks and workflow and Footfall.
4. Shredding when needed.
5. Extract and file patient Lloyd-George notes when required.
6. Undertake any training and attend staff meetings as required such as basic life support training.
7. Scan letters into patients' electronic records.
8. Deal with payments from patients.
9. Opening post.
10. Dealing with deliveries.
11. Take patients' height and weight as requested by Doctor.
12. Provide a friendly and efficient service to patients, doctors, and colleagues.
13. Tidy chairs etc. in both waiting rooms at the end of surgery.
14. Check that all lights, computers, and equipment are turned off in all rooms before leaving the building and set the alarm system.
15. Undertake any other reasonable duty that may be required and agreed with the GP Partners and Practice Manager.
Person Specification
Qualifications
* n/a
* n/a
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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