Job Description
An amazing opportunity to work for a world leading brand in a fun and creative environment as their Logistics Coordinator.
You will be responsible for;
* UK order management – Receiving and processing our daily orders using SAP. Demand sensing orders and ensuring orders meet our commercial agreements. Ensuring correct orders are raised by our warehouses and stock is despatched. Monitor out of stocks and proactively communicate with customers, whilst building strong relationships with our retailer partners.
* International order management – Ensuring orders are raised in accordance with commercial agreements. Managing orders to provide the most efficient despatch solutions and providing required export documentation. Work closely with the International sales team to continually drive process improvement.
* Logistics Partners – develop a collaborative working relationship with our logistics partners to ensure they are operating to the required standards through close monitoring of KPI data. Support the Logistics Manager in continuous improvement plans.
* Stock reconciliation process between our 3PL partners systems
* Sales team - work closely with the Sales team to ensure we are aligned on demand and stock positions highlighting abnormal demand. Provide weekly service level updates for customers.
* Claims management – work closely with our logistics partners and the Finance team to investigate and resolve delivery related invoicing claims received from our customers.
* Support the development and launch of new products by representing the logistics team on projects.
* Operations Support – offering adhoc support within the Operations team to ensure delivery of the teams’ objectives.
There may be a little bit of travel in this role, every now and again to the warehouse in the North of England.
You will need:
* Experience of working in logistics within an FMCG environment is preferable with a real passion for operations and willingness to throw yourself into a varied and busy role.
* Strong attention to detail with excellent organisational skills
* Sound IT skills including experience of an order processing system such as SAP/M3
* Strong MS office skills, Excel in particular (pivot tables & lookups). This will be tested at interview stage.
* Ability to work well under pressure and prioritise within daily timescales.
* Ability to build strong relationships to get things done and resolve issues across the business and with suppliers and customers
* Excellent interpersonal, communication and collaboration skills
* Passion and determination to succeed
* Knowledge and/or experience of production planning would be useful