Job summary An exciting opportunity has arisen within the Surgical Division to work on Devonshire ward, working Mon - Wed 0730 - 1800 hours to cover maternity leave for approx. 1 year, commencing 20.01.25. The main role requirements are admitting and discharging patients off the system, filing, making appointments, answering the telephone plus other clerical duties expected on the ward. You shall be working on your own but part of a ward team. Main duties of the job You will provide a professional front of house and telephone service. Answer enquiries, receive and relay messages, both in person and on the telephone, from patients, visitors and hospital staff also using knowledge of hospital procedures to maintain a professional front of house service. To meet the needs of the service and take into account special requirements.On a daily basis you will process all admissions and discharges on the system, ensure the book system is kept up to date, maintain patients case notes and file into the case notes, provide patients appointments when requested and liaise with the ward staff and other multi-disciplinary teams. About us Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.We are currently rated GOOD by the CQC. Date posted 11 November 2024 Pay scheme Agenda for change Band Band 2 Salary £22,383 a year Per Annum Pro Rata Contract Fixed term Duration 12 months Working pattern Part-time Reference number 166-SS-6722251 Job locations Chesterfield Royal Hospital Calow Chesterfield S44 5BL Job description Job responsibilities Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role. Job description Job responsibilities Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role. Person Specification Qualifications Essential GCSE standard Maths & English A-C Desirable Completed secondary education Experience Essential Relevant clerical experience Use of a telephone in a busy environment Desirable Previous experience in a healthcare environment Customer Care experience Skills and knowledge Essential Ability to work under pressure Ability to prioritise workload Ability to deal with a variety of tasks simultaneously VDU/Keyboard skills Understanding of office procedure Desirable Knowledge of PAS system Personal attributes Essential Works as a team member Awareness/Understanding of confidentiality Person Specification Qualifications Essential GCSE standard Maths & English A-C Desirable Completed secondary education Experience Essential Relevant clerical experience Use of a telephone in a busy environment Desirable Previous experience in a healthcare environment Customer Care experience Skills and knowledge Essential Ability to work under pressure Ability to prioritise workload Ability to deal with a variety of tasks simultaneously VDU/Keyboard skills Understanding of office procedure Desirable Knowledge of PAS system Personal attributes Essential Works as a team member Awareness/Understanding of confidentiality Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Chesterfield Royal Hospital NHS Foundation Trust Address Chesterfield Royal Hospital Calow Chesterfield S44 5BL Employer's website https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)