We are looking for a Senior Consultant on a 12 month fixed term contract to join our Organised Crime Investigation Team.
We need a high-performing individual to support Nationwide in the prevention and detection of fraud and scams across our portfolio.
This role will provide you with the opportunity to work with a team of subject matter experts and play a key role in our detection strategies. You will work with fraud prevention systems to develop technical strategies to reduce fraud and scam losses to Nationwide and its members. Alongside this you will be responsible for balancing customer experience through fraud prevention and ensuring we keep pace with change and new MO’s.
You’ll have the ability to build technical queries in programmes such as SAS/SQL/Python and represent our team in the wider business and within the industry.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London, Swindon, Northampton, Bournemouth, Sheffield, Wakefield or Dunfermline office.
What you’ll be doing
* You will be an SME within the Organised Crime Investigation Team and reporting directly to the Senior Manager.
* Ensuring adequate controls and governance in place.
* Focusing on insight through analysis.
* Identifying patterns and trends in data to support investigators.
* Driving process change in the business to mitigate fraud risk.
* Reporting on team performance.
* Supporting the team with MI and data to ensure effective referrals and investigation (SAS/SQL to an intermediate level).
About you
* Ability to use data to recognise patterns and make innovative suggestions.
* Proven data manipulation and analysis skills.
* Experience of driving process change.
* Experience of building MI reporting for team performance.
* Previous experience of consulting on subject matter both internally and externally.
* A logical approach to problem solving and confidence to make recommendations for solutions.
* Advanced experience in coding languages/programmes (for example SQL/SAS/Python) and Excel.
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
* Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
* Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
* Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
* A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
* Up to 2 days of paid volunteering a year
* Life assurance worth 8x your salary
* A great selection of additional benefits through our salary sacrifice scheme
* Wellhub – Access to a range of free and paid options for health and wellness.
* Access to an annual performance related bonus
* Access to training to help you develop and progress your career
* 25 days holiday, pro rata
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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