About the Role:
Are you passionate about technology and business? Do you thrive on staying ahead of the curve with the latest functionalities and enhancements? If so, we want you to join our dynamic Business Applications team at ANS as a Configuration Consultant.
Key Responsibilities:
1. Customer Needs Analysis: Leverage your knowledge to identify customer needs and match them with the right technical solutions to maximize value.
2. Solution Delivery: Utilize your expertise in Dynamics & Power Platform to analyze, design, build, test, document, and deliver the right solutions at the right time.
3. Collaboration: Work closely with Solution Architects, Project Managers, Customers, and other stakeholders to guide and advise on unlocking the benefits of technology.
4. Stakeholder Engagement: Build trust and confidence through effective interactions with stakeholders.
5. User Stories & Acceptance Criteria: Write and validate user stories, analyze acceptance criteria, and facilitate the design, build, test, deploy, and documentation of solutions.
6. Functional Awareness: Demonstrate knowledge of D365 CE first-party apps and Power Platform capabilities, including Power Automate Flows, Power Pages, Power Virtual Agents, and Power Apps.
7. Facilitation: Lead stakeholder sessions for requirements gathering, demonstrations, training, and other interactions.
8. Continuous Learning: Stay updated on developments and licensing conditions of D365 and Power Platform.
9. Professional Challenge: Challenge stakeholders on needs, processes, and design to ensure solutions meet engagement goals and constraints.
10. Governance: Assist in project governance by adhering to scope, best practices, and contractual obligations.
11. Opportunity Identification: Identify and communicate opportunities and scope changes throughout the delivery process.
Skills and Experience Required:
1. D365 Expertise: Deep understanding of deploying and configuring at least two of the following: D365 for Sales, Customer Service, Marketing, Field Service.
2. Configuration Experience: Proven experience in configuring D365 solutions to meet requirements, budget, and time constraints while maintaining high quality.
3. Business Process Mapping: Experience in mapping business processes and requirements against native D365 capabilities and identifying product gaps.
4. Power Automate Skills: Demonstrable skills in configuring basic Power Automate Flows.
5. Quality Assurance: Perform quality assurance by verifying documented functional requirements against delivered solutions through testing and defect resolution.
6. Facilitation Skills: Confident in facilitating business mapping, requirement gathering, training, and product/solution demonstrations.
7. Project Methodologies: Understanding of Agile and Waterfall project methodologies and organizational change management concepts.
8. Tool Familiarity: Familiarity with Azure DevOps (ADO) or other requirement/backlog management tools and general ALM principles.
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