Job Description
Join us and help deliver the exceptional, every day.
Main Duties: Provide operational support to site; manage operations – maintain quality of service to customers Conduct weekly/monthly auditing of the Site Support staff training Managing and developing relationships other service lines and own team Implementing change as and when requested by the client Leading lean operations throughout the sites. Create and develop effective relationships with key customers Understanding of potential failings, and learning's .Maintain and expand customer expectations to meet business objectives. Carry out site walks with customers. Identify and negotiate continuous improvements with customers, staff and suppliers. Manage people – recruit, lead and develop the team .Strategically select immediate subordinates using standard company procedures ensuring clear line of succession planning is in place. Ensure appropriate inductions are carried out and development plans are in place. Apply the company's safety management system Advise site personnel about employment law, health and safety legislation/ regulations. Driving our engagement activities
Manage people – recruit, lead and develop the team:
Strategically select immediate subordinates using standard company procedures ensuring clear line of succession planning is in place. Ensure appropriate inductions are carried out and development plans are in place. Apply the company's safety management system. Advise site personnel about employment law, health and safety legislation/ regulations. Appraise performance of immediate subordinates against agreed objectives. Implement training identified through appraisal. Enforce and monitor disciplinary and grievance practices in accordance with staff handbook and starter form. Implement our People Plan. Driving our engagement activities
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.