Technical Engineer
Full Time Permanent
Tipton
GBP40K - GBP50K per year
Our client is looking for a Technical Assistance Engineer to join their team. The successful candidate will be involved in liaising with customers regarding drawing review, CAD reviews and technical concerns. Acting as a point of contact for major automotive customers and participating, assisting and planning of new DLF systems.
Benefits:
* Working hours 38.5 per week (Mon-Thurs 07:30-16:30 with 30 min unpaid lunch break, Fri 07:30-12:00 no lunch break).
* 20 bookable days holiday (Fridays are classed as half days), 8 statutory holidays,
* Free on-site parking plus extra non-contractual days at Christmas dependent on how Christmas falls and needs of the business that particular year.
* Company mobile phone
* Company Laptop/tablet
* Contributory pension after 3 months
* Modern bright offices
Key Responsibilities:
* Customer drawing review and identification of any concerns at enquiry stage (I.e. Safety Critical, SC s and CC s).
* Customer CAD review and completion of 3D models / fully dimensioned 2D drawings
* Liaise with customers regarding technical concerns identified during initial inquiry.
* Feasibility check and complete.
* Potential supplier selection.
* Supplier offers review.
* Initial RFQ review with sales team
* Hold regular meetings with individual territory teams regarding APQP documentation
* Ensure feasibility documentation is completed accurately by suppliers and stored correctly within project files.
* Technical support with queries from Company to Manufacturer.
* Review PPAP trackers on a regular basis without presence of territory teams, ensuring documents are being completed and tracked as required
* Assist Quality team in designing and implementing appropriate inspection plans especially with relation to complex CMM parts.
* Assist Quality team with PPAP submissions where required.
* Mediate with customer SQA/STA on concerns raised during PPAP submission.
* Expedite PSW approval as necessary.
* Respond to queries and concerns in a timely manner both Telephone and Email contact.
* To attend customer site visits
* Recommend parts for use in customer applications that already exist in the company portfolio, enabling a cost-effective solution to both parties.
* Engage a proactive approach to development of new parts
* Active involvement in 8D completion and submission to Customer.
Qualifications and Experience
* Multi-disciplined engineering background with experience in any of these fields Production Engineering, Industrial Fasteners, Pressings, Turned Parts, Plastic Injection moulding/rubber, castings or forging.
* Experience with the automotive industry
* Customer facing experience
* Ability to communicate at all levels
* Experience with Auto desk Inventor would be beneficial
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