Good Afternoon,
I am currently representing Brent Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate £15.06 which is negotiable dependent upon experience
We are looking for a Notice Processing Officer this role will be: Hybrid HA9 0FJ
The right candidate will:
* Providing advice and information on parking legislation. Provide advice and information to a wide range of customers, face by phone in respect of parking legislation, related regulations and council policies.
* Record Keeping – Maintaining filing systems and stock control for services provided.
* Compiling statistical data – receive information and data in relation to parking and complete statistical records and spreadsheets, manual and electronic as directed.
* Dealing with Correspondence – Draft correspondence for the department as necessary providing advice and information on parking legislation.
* Assessing Parking Permit Applications – Receive, assess entitlement to, and notify results of application for permits and vouchers. Do this in accordance with legislation and related regulations and Serco policies. Apply anti-fraud procedures, and assist with anti-fraud investigations, to ensure that only eligible applications receive a permit.
* Assessing applications for parking dispensations – receive, assess and notify the results of applications for dispensations, suspensions, permits, vouchers and badges.
* Receiving and processing payments – receive, issue receipts and carry out daily bank reconciliations for payments made in person and by post for: Permits, visitor vouchers, penalty notices etc.
* Computer inputting & interrogation – Use the in-house and other computer applications to update records as necessary.
* Dealing with incoming Post and Phone calls – Receive, sort and distribute post for the Back-Office. Enter correspondence and telephone enquires onto the in-house computer systems and distribute as appropriate.
* Assisting with special projects - Work with colleagues in implementing special projects: for example, new controlled Parking Zones.
We require the following:
* Experience in Parking
* The successful candidate will be employed to assist with the reduction of challenges.
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you soon