The Trendsetting Group Ltd, established in 1978, is a wholesaler in Sports Awards. We have just recently moved to a larger premises based in Byker and are looking to recruit a Credit Controller to join our Finance Team. The ideal candidate will be responsible for managing the company's credit control processes, ensuring timely payments and maintaining positive relationships with customers. Key Responsibilities Overall responsibility of the company's UK and International debtor ledger for credit and cash sale customers Ensuring that customers account's are paid within terms Chasing debt via telephone / written communication Negotiate repayment plans where necessary Processing month end statements Placing overdue accounts on hold Run credit checks and liaise with the Finance Account Manager re credit terms Recommend accounts for escalation to legal action prepare and maintain reports on account status and credit limits Process payments for credit and cash sale customers and allocate them to customers accounts accurately, highlighting discrepancies with customers immediately. Handle customer queries or discrepancies on their account, ensuring queries are settled satisfactorily and efficiently Daily review of customer orders of accounts on hold due to being overdue or exceeding their credit limit Processing cash sale orders upon receipt of payment provide feedback to the Finance Accounts Manager through regular meeting's Key Skills & Qualifications Proven experience in a credit control role Excellent communication skills, both written and verbal Strong negotiation and problem-solving abilities Ability to work independently and as part of a team Strong excel and word skills