Key Duties and Responsibilities To provide administrative support for the Planning, Performance and Assurance, and the Elective Care Teams. Act as a point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate. Maintain a high standard of written and auditable records. Support the implementation, delivery and evaluation of projects and provide high quality information and feedback. Plan and develop processes for gathering, analysing, interpreting, and presenting data for routine reports. Provide administrative support to the quarterly System Review Meetings, and Provider Review Meetings. Support the Planning Office in collating documentation, maintaining distribution lists, capturing key issues and questions, lesson learned, and administering the Core and System Planning Groups as required. Communication and Relationship Support the wider team in arranging and changing appointments and prioritising these as appropriate. Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner. Act as a point of contact for the team, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously. To provide administrative support to all team members to support a range of department initiatives. Work together with a range of stakeholders across the NHS to provide an effective administrative function. Information Resources Input, monitor, and check data to support project work. Develop and maintain an effective electronic filing systems, to ensure that information is accessible to other members of the team. Planning and Organising Organise and plan events including board meetings. Provide specialist administration support and advice to the team. Prepare agendas, taking notes, and distributing papers. Support group discussions and interviews as necessary. Policy and Service Development Implementation Support teams in project management and participating in events. Work with all team members in the collection of information for performance reporting on relevant projects. Financial and Physical Resources Collate relevant information required for financial management of the team. Run and collate reports which may include reports to a board and senior management as required. General/Other: Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales. Have a flexible/adaptable approach to their work to meet various deadlines. The postholder will take responsibility for own personal and professional development and maintain competence knowledge and skills commensurate with the role whilst also ensuring compliance with Statutory and mandatory training. The postholder will carry out any other duties as may reasonably be required by their line manager. Deliver against specified organisational objectives and prioritising own workload to deliver within tight deadlines. To arrange/schedule meetings, assessments, boards and reviews as required. Willing to engage with and learn from peers, other professionals, and colleagues. Professional calm and efficient manner. Effective organiser, influencer, and networker. Demonstrates a strong desire to improve performance and support the development of others and make a difference by focusing on goals. Promote the image of the team across the Integrated Care System. This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The specific objectives of the post holder will be subject to review as part of the individuals performance review/appraisal. There may be a requirement to undertake other duties as may reasonably be required to support the ICB in accordance with your grade/level in the organisation.