Job summary The Bristol Eye Hospital are looking for an individual to join their friendly and professional secretarial team. This post would be for individuals who have previously worked as a secretary. Previous applicants need not apply. This post may be closed early due to high number of applicant. See yourself at Bristol Eye Hospital on Vimeo Main duties of the job The post-holder will provide support within the Medical Secretary team, supporting with face to face training, emails and general queries, actioning or delegating as appropriate. The post-holder will be able to use their initiative and will be able to work collaboratively with other administrative staff to ensure that tasks are undertaken in an efficient and timely way. The post-holder will be able to remain calm under pressure and will have excellent interpersonal skills. A high level of typing accuracy is needed. About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge. Date posted 05 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pa pro rata Contract Permanent Working pattern Part-time Reference number 387-S8669-IB Job locations Bristol Eye Hospital Lower Maudlin Street Bristol BS1 2LX Job description Job responsibilities For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. There will be a typing test at interview Job description Job responsibilities For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. There will be a typing test at interview Person Specification Knowledge and Experience Essential Experience working as a secretary or medical secretary in a busy office Experience of working in a Divisional team environment supporting individual projects and administration or equivalent Experience dealing with the public, multi-disciplinary team both on the telephone and in person Desirable Previous NHS experience Aptitudes Essential A positive, friendly disposition and self-motivator A pride in the quality and accuracy of your work and attention to detail Co-operative, helpful and flexible attitude to work Enjoys challenge and demonstrates resilience Genuine interest in the structure and work of the Trust Willingness to undertake training and develop additional skills Forward thinking, innovative and proactive approach to work Ability to concentrate to produce reports, transcribing minutes when there may be interruptions to deal with and unforeseen events Skills and Abilities Essential Excellent and professional communications, both face-to-face, over the telephone and by email Ability to quickly understand complex concepts and prioritise accordingly Ability to use Microsoft Office or evidence of training in MS Office applications Excellent communication and interpersonal skills in order to build and maintain positive working relationships with internal colleagues & external clients Ability to work as part of a team Ability to work under own discretion and initiative with a methodical and organised approach without supervision Proven ability to meet deadlines and work under pressure with skills relating to prioritisation, delegation and time management Ability to communicate effectively and appropriately both written and verbally with a wide range of people within and outside the Trust Accurate keyboard skills Ability to deal with occasional distressing or emotional circumstances Qualifications and Training Essential Degree or equivalent work experience Evidence of commitment to continuing personal development Desirable Formal typing/word processing qualifications (RSA II/III) Person Specification Knowledge and Experience Essential Experience working as a secretary or medical secretary in a busy office Experience of working in a Divisional team environment supporting individual projects and administration or equivalent Experience dealing with the public, multi-disciplinary team both on the telephone and in person Desirable Previous NHS experience Aptitudes Essential A positive, friendly disposition and self-motivator A pride in the quality and accuracy of your work and attention to detail Co-operative, helpful and flexible attitude to work Enjoys challenge and demonstrates resilience Genuine interest in the structure and work of the Trust Willingness to undertake training and develop additional skills Forward thinking, innovative and proactive approach to work Ability to concentrate to produce reports, transcribing minutes when there may be interruptions to deal with and unforeseen events Skills and Abilities Essential Excellent and professional communications, both face-to-face, over the telephone and by email Ability to quickly understand complex concepts and prioritise accordingly Ability to use Microsoft Office or evidence of training in MS Office applications Excellent communication and interpersonal skills in order to build and maintain positive working relationships with internal colleagues & external clients Ability to work as part of a team Ability to work under own discretion and initiative with a methodical and organised approach without supervision Proven ability to meet deadlines and work under pressure with skills relating to prioritisation, delegation and time management Ability to communicate effectively and appropriately both written and verbally with a wide range of people within and outside the Trust Accurate keyboard skills Ability to deal with occasional distressing or emotional circumstances Qualifications and Training Essential Degree or equivalent work experience Evidence of commitment to continuing personal development Desirable Formal typing/word processing qualifications (RSA II/III) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Address Bristol Eye Hospital Lower Maudlin Street Bristol BS1 2LX Employer's website https://www.uhbw.nhs.uk/ (Opens in a new tab)