REFY Beauty is a leading beauty brand established in 2020. Our passion and goal is to redefine beauty, encouraging you to be your most confident self. We have an exciting opportunity for a Brand Consultant to join the REFY team within the beauty department of Selfridges.
As a Brand Consultant at REFY Beauty, you will play a crucial role in delivering exceptional customer experiences and driving sales. You will be a brand ambassador, embodying the values and ethos of REFY Beauty and sharing this with our customers.
This is a part-time role, fully flexible over 3 days based at our counter within Selfridges Manchester, Trafford.
KEY RESPONSIBILITIES
* Responsible for delivering the REFY business objectives and striving to achieve personal and team counter goals and targets.
* Embracing the REFY service & experience and following training guidelines and standards.
* Ensuring you and the counter reflect the REFY brand standards and image at all times.
* Responsible for providing the REFY customer service and experience to the highest standard at all times.
* Responsible for recruiting new customers, as well as maintaining relationships with existing clientele. Responsible for ensuring replenishment and stock levels are maintained.
* Additional duties and responsibilities according to the needs of the business and as requested by the Sales Manager or other REFY Management.
SKILLS, KNOWLEDGE AND EXPERIENCE
* Excellent interpersonal skills and effective communication skills.
* Experience and knowledge of the Beauty Industry and the Luxury Retail environment.
* Proven experience in driving sales and KPIs as an individual.
* Excellent customer service skills and selling skills.
* An experienced relationship-building and clienteling background.
* Experience & knowledge of social media and have social media presence.
OUR BENEFITS PACKAGE
* 31 days holiday
* Enhanced Maternity and Paternity Leave
* Pension Scheme
* Product Allowance
* Training and Development Budget
* Vitality Health Insurance
ABOUT REFY
Aspirational Yet Understated: We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way.
Community First: We prioritise community and collaboration.
Lead Don't Follow: We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table.
Live. Laugh. Love: We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way.
Your Most Confident Self: We believe in empowering our team members to bring their most confident and authentic selves to work.
REFY is committed to fostering a workplace culture that embraces diversity and promotes inclusion. We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy. Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.
Department: Retail
Employment Type: Part Time
Location: Manchester - Trafford
Workplace type: Onsite
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