Our client is an industry leader specialising in the complete life cycle from design to installation of self-storage facilities across the UK. We are seeking a confident and decisive Operations Manager to take control of operations, delegate effectively, and ensure seamless project execution across departments. Key responibilities:- Leadership & Team Management:- Lead and manage internal teams, ensuring productivity and adherence to company policies and procedures. Oversee and support administration, ensuring efficient handling of project documentation. Monitor staff performance and implement process improvements where necessary. Client & Project Management:- Act as the first point of contact for new enquiries and manage initial client interactions. Attend client meetings on-site with the Managing Director, ensuring clear communication and project alignment. Manage client relationships, addressing any concerns or troubleshooting issues as they arise. Oversee project scheduling, ensuring timelines are met and projects are completed efficiently. Operational & Compliance Oversight:- Liaise with subcontractors, troubleshoot issues, and ensure smooth coordination of work. Manage building control processes, ensuring compliance with industry regulations. Prepare and maintain Health & Safety documentation, ensuring adherence to all regulations. Raise purchase orders and manage procurement processes effectively. What We’re Looking For:- A confident, decisive leader with strong delegation and problem-solving skills. Proven experience in operations management, project management, or construction management, ideally within self-storage, construction, or a related industry. Ability to troubleshoot client and subcontractor issues, ensuring smooth project execution. Strong organizational skills with experience in project scheduling and team management. Experience with building control regulations is desirable, but full training will be provided. Competency in AutoCAD is preferred, with the ability to make minor amendments as required. Excellent communication and interpersonal skills to engage with clients, teams, and external stakeholders