Within our high performing finance department in Head Office, we seek a permanent Credit Controller to join our committed team. You will be joining a small, close knit, friendly and established Accounts Receivable team who work as part of the larger finance department within our Chipping Sodbury offices. This is a dynamic, varied, and sometimes reactive role requiring someone who thoroughly enjoys account managing and a proactive approach to Credit Control in a high-volume sales ledger environment. Ian Williams is a cash rich, reputable and long-established property services contractor. We are a market leader and a prestigious award winner in our field of painting and decorating, repairs maintenance and capital refurbishment services. We offer the following benefits: Be part of our annual company profit share scheme Let us help you prepare for your future with an employer pension contribution of up to 5% 23 days annual leave, buy up to 5 days or sell up to 3 days per year Training and development opportunities We offer a hybrid working environment Life Insurance 3 x Salary Access to an Employee Assistance Programme to support your health and wellbeing The Credit Controller role As part of the Credit team, you will provide support and information to clients and internal contacts in relation to applications, invoicing, cash allocation and collections You will ensure payments are made to terms by our key clients, ensuring queries are managed promptly and professionally, always You will make certain debt is processed to the agreed ‘dunning’ processes: phone calls, letters, emails, statement, solicitors’ letters, and court/legal action Providing support with contract setup. Ensuring credit checks are completed in line with company requirements and ensuring service level agreements are met as well as client details, payment terms and invoicing information is correct What will you bring as a Credit Controller? Previous experience of working as a Credit Controller is preferred Confidence in using MS packages, specifically proficient in Excel, for example, pivot tables V lookups and formatting Excellent relationship building and customer focused communication skills (internally with colleagues and externally clients) with the ability to take ownership of tasks, to see things through to completion/resolution A confident and polite telephone manner with a positive attitude to work You will enjoy working in a fast paced, varied role with the ability to adapt in accordance with the business and clients’ needs Additional benefits: Annual pay reviews Enhanced maternity/ paternity pay Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers For information on all other additional benefits, please visit our website. About Ian Williams Ltd: Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.