Job Title: Service Now Administrator
Location: Salisbury, UK
Duration: 6 months
Contract Inside IR35
Responsibilities:
* In collaboration with Service Integration and Management consultants, assist clients in the implementation of Service Management practices based on client and industry standards.
* As a ServiceNow Admin, be a trusted source of knowledge and support.
* Strong knowledge of Enterprise System Management and IT Service Management.
* Set coding standards of best practices, ensuring that all work delivered by the team meets those standards.
* Ensure appropriate governance as well as accurate documentation, always considering best practice of the processes that any work is delivering (along with technical best practice).
Your Skills and Experience:
* Experience in administering ServiceNow Platform.
* Enterprise and/or IT Service Management experience.
* Scripting: JavaScript, Web Services, HTML, CSS, AJAX, Jelly.
* Understanding of Agile and SCRUM methodologies.
* Advanced communication skills (written and speaking).
* Question and push back approach on client requirements.
* Strong attention to detail.
* Knowledge and work experience in JavaScript/Angular/AngularJS.
* ServiceNow Certified System Administrator Certification.
* Must be willing to undertake DV Clearance.
Ideally, you will also bring the following experience or certification:
* ITIL Foundation Certified.
* Demonstrable experience in JavaScript coding.
* Experience working with LDAP, AD, SSO, Email Infrastructure, Web Services.
* Experience in IT Operations Management.
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