Customer Advisor - Fabrics & Wallcoverings
Office Location: Burnley
Remuneration: £24,000 - £28,000 + Commission, OTE £26,000 - £30,000
Benefits: Pension, Health, Life Assurance, 25 Days +
Role Overview
The role of the Customer Advisor - Fabrics & Wallcoverings will involve:
1. Customer Advisor position selling high-quality fabrics and wallcoverings.
2. Dealing with architects, interior designers, fabric makers, large end users, curtain contractors/installers, and blind contractors.
3. Focusing on the commercial, hospitality, healthcare, and educational sectors.
4. Following up on leads and customers who have received samples and preparing sales orders.
5. Dealing with inbound customer inquiries via telephone and email.
6. Providing updates to customers on their orders and new or discontinued products.
7. Supporting the wider sales support/BDM teams as required.
Ideal Candidate
The ideal applicant will have:
1. Experience within an internal sales or customer service role.
2. Able to work independently and as part of a team.
3. Positive and enthusiastic attitude.
4. Energetic, intelligent, and articulate with keen attention to detail.
5. Exceptional communication skills, including with stakeholders.
6. IT Literate (Office, CRM).
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