Description Reports to: I&C Portfolio Manager Location: Nottingham Working hours: Monday to Friday, 37.5 hours a week We are looking for a I&C Billing Analyst to drive sustainable and operational change to create breakthrough benefits. The role will involve you working closely with all departments in the business and having regular meetings with exposure to senior management. It would be desirable if you had energy industry experience, but this is not essential. Our company is growing at a rapid pace so its an exciting opportunity to join an organisation which can offer a longterm future career. Passionate and motivated people are the power behind our growth so were looking to expand our team and you could be part of our success story. What We Need from Y Heres a taste of what youll be doing: Resolving specific customer accounts within agreed service level agreements. Supporting end to end delivery of designated Billing Portfolio. Support maintenance & smooth running of Billing Systems. Working through System exceptions to resolve billing queries. Account set up of large customer multi-sites in billing system for group billing. Working alongside other departments to resolve complex billing queries i.e. Metering/Industry/Data Exceptions. Liaise with External agents to resolve complex Industry/Billing exceptions. Assisting technical Leads with producing billing statistics to report to Line manager. Coordination of Billing tasks to ensure weekly/monthly targets are met. Ability to work under pressure and manage multiple deadlines. To be able to build effective inter-departmental working relationships. Be flexible and a strong team player, as the role will develop over time. Highlighting process improvements and supporting team to drive change. UAT testing of system upgrades/bugs and new software. Experience in dealing with DC/DC/MOP & DNO is desirable. Exposure to industry Data flows with a good understanding of industry interaction is also desirable. About Y If you have what it takes you could be just what were looking for Sharp Effective decision-making skills to manage technical workload. Experienced youve preferably worked in the energy/metering industry. Great communicator you have first-rate communication and interpersonal skills. Ambitious you dont just want another job, you want a career opportunity. Analytical Naturally curious with an immaculate attention to detail. Motivated you have a can do attitude and love to see success. Team player you enjoy working closely with a team to help them develop. Flexible youre a strong team player who can adapt as the role and business develops. Y Come First We have a wide range of benefits for our employees including: 24 days annual leave bank holidays Holiday buy up to 5 additional days Day off on your birthday Employee Assistance Programme Annual salary review Learning and development opportunities Enhanced paternity, maternity and adoption policies Y made a difference Awards Travel Loan Scheme 3 days additional annual leave if you get married/civil partnership etc. Appointment allowance Long service recognition Refer a friend payment Company sick pay (subject to length of service) New modern facilities Death in service and critical illness cover Plus, many more This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK YUIndeed If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do. YUIndeed