Job summary An exciting opportunity has arisen to join the Home First team in Buckinghamshire. The team is still in its infancy of becoming a substantive service and this provides team members with the opportunity to influence and contribute to growing and shaping the service. We are looking for motivated and skilled individuals to join the team, which supports patients that have recently been discharged from hospital, to regain their independence and remain in their own homes. The ideal candidate will have excellent verbal and written communication skills, exceptional IT skills and be flexible and adaptable in their approach to work. The role will include a wide range of administrative duties to support the Home First Team, to provide and efficient and effective service. Main duties of the job Duties include, but are not exhaustive of (for full Job Description, please see attached document): To act as a point of contact for the public and staff, taking messages and transferring calls. To assist in recording staff rota's/working patterns on the rostering database. To type letters, reports, documentation, and any other correspondence, including those which may be of a confidential nature. To use various methods to collect and present data, using excel and other systems/databases. To design and produce forms and tables/templates for the Home First Team To order uniform and other supplies. To ensure any appropriate photocopying and filing is kept up to date To use various databases to uploads referrals, record, and review information. Report IT issues to the IT department and keep in close contact with them to ensure the work is carried out. Demonstrate office procedures to visitors or new staff members as require Take minutes of team meeting To undertake duties directed by the service lead About us Why colleagues think we are "a great place to work" What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ candidates, candidates with disabilities and care-experienced candidates. We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daleynhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application. We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Date posted 13 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 434-C6914286 Job locations Stoke Mandeville Hospital Aylesbury HP21 8AL Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitmentnhs.net quoting the vacancy reference number. Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitmentnhs.net quoting the vacancy reference number. Person Specification 2.Education, Qualifications & Training Essential Level 3 GCSE's (grade C or above or equivalent to include English). Excellent keyboard skills / use of Microsoft Word and Excel Desirable RSA I / II or equivalent typing/ keyboard qualification European Computer Drivers Licence (or equivalent) Experience Essential Able to accept and undertake responsibility for designated tasks. Extensive experience of using Microsoft Word/Excel. Desirable Experience using clinical databases (RIO, Careflow). At least 6 months experience within a customer care (face to face) environment. Experience of working in primary care or health service settings or in customer service Skills, Abilities & Knowledge Essential Clear, concise verbal and written communication to ensure liaison with multi-disciplinary team, patients and carers to ensure records and reports are accurate, legal and in legible manner (in English) Demonstrate insight into the importance of maintaining a safe working environment. Ability to learn / ability to self-initiate learning (evidence within the last 2 years) Able to work within a team setting. Able to maintain written communications / records. Desirable Awareness of health & safety issues and policies. Person Specification 2.Education, Qualifications & Training Essential Level 3 GCSE's (grade C or above or equivalent to include English). Excellent keyboard skills / use of Microsoft Word and Excel Desirable RSA I / II or equivalent typing/ keyboard qualification European Computer Drivers Licence (or equivalent) Experience Essential Able to accept and undertake responsibility for designated tasks. Extensive experience of using Microsoft Word/Excel. Desirable Experience using clinical databases (RIO, Careflow). At least 6 months experience within a customer care (face to face) environment. Experience of working in primary care or health service settings or in customer service Skills, Abilities & Knowledge Essential Clear, concise verbal and written communication to ensure liaison with multi-disciplinary team, patients and carers to ensure records and reports are accurate, legal and in legible manner (in English) Demonstrate insight into the importance of maintaining a safe working environment. Ability to learn / ability to self-initiate learning (evidence within the last 2 years) Able to work within a team setting. Able to maintain written communications / records. Desirable Awareness of health & safety issues and policies. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Buckinghamshire Healthcare NHS Trust Address Stoke Mandeville Hospital Aylesbury HP21 8AL Employer's website https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)