Job summary We have an exciting opportunity to recruit a highly motivated admin to join our Community Heart Failure service at Liverpool University HospitalNHS Foundation Trust. The successful candidate will be responsible for the admin duties supporting the heart failure specialist nurses and consultants. who aredelivering heart failure care in line with local and national guidelines, working across acute, community and virtual ward settings. The service will operate 7 days per week and will provide a rapid assessment hospital admission avoidance for patients with heart failureproviding timely optimisation of evidence based treatment and therapies. This is an exciting post, within a well-established team of specialist nurses. We are looking for highly skilled and experienced administrators withspecialist knowledge and skills who contribute to a culture of continuous quality improvement. The role requires flexibility, administrative skills working within an evolving proactive, dynamic and committed multidisciplinary community Heart failure Team. The successful candidate will be a highly motivated individual who works well within the team environment but is able to work autonomously. Excellent communication and interpersonal skills a are essential. Applicants should possess proficient IT literacy skills and be willing to undertake additional training Please note this vacancy will close once sufficient applications have been received Main duties of the job o To provide administrative support for the Heart failure Serviceo The routine typing of reports, letters, minutes, memos & general documents.o Undertake general office duties including photocopying, filing and distribution of documents. Implement secretarial and administrativeprocedures for own area of work .o Accept treatment referrals and allocate and amend patient appointments and Clinic schedules as requested.o Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies.o Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts.o To receive and transmit information verbally/electronically using computer/e-mail/ fax.o Deal with non-clinical telephone enquires/queries from patients, GP's and colleagues in relation to the service.o Liaise with, and deal with non clinical queries from other multi-disciplinary agencies.o Inform relevant organisations, departments and patients of any impending changes to the service or clinics. About us Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. Date posted 19 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per annum pro rata Contract Permanent Working pattern Part-time Reference number 287-AMED-286-24-A Job locations York centre & Aintree Hospital Smithdown health park Liverpool L15 2HE Job description Job responsibilities To provide administrative support for the Heart failure Service The routine typing of reports, letters, minutes, memos & general documents. Undertake general office duties including photocopying, filing and distribution of documents. Implement secretarial and administrativeprocedures for own area of work. Accept treatment referrals and allocate and amend patient appointments and Clinic schedules as requested. Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies. Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts. To receive and transmit information verbally/electronically using computer/e-mail/ fax. Deal with non-clinical telephone enquires/queries from patients, GPs and colleagues in relation to the service. Liaise with, and deal with non clinical queries from other multi-disciplinary agencies. Inform relevant organisations, departments and patients of any impending changes to the service or clinics. Job description Job responsibilities To provide administrative support for the Heart failure Service The routine typing of reports, letters, minutes, memos & general documents. Undertake general office duties including photocopying, filing and distribution of documents. Implement secretarial and administrativeprocedures for own area of work. Accept treatment referrals and allocate and amend patient appointments and Clinic schedules as requested. Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies. Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts. To receive and transmit information verbally/electronically using computer/e-mail/ fax. Deal with non-clinical telephone enquires/queries from patients, GPs and colleagues in relation to the service. Liaise with, and deal with non clinical queries from other multi-disciplinary agencies. Inform relevant organisations, departments and patients of any impending changes to the service or clinics. Person Specification Qualifications Essential NVQ 3 business administration or equivalent experience RSA 3 Typing/word processing or equivalent Desirable ECDL or Equivalent Experience Essential Experience of working within NHS Administration role Experience of Minute taking Experience of working with: Microsoft Office,Excel and Access. Experience of working with spreadsheets/data bases Knowledge Essential Good Knowledge and experience of office systems & procedures Person Specification Qualifications Essential NVQ 3 business administration or equivalent experience RSA 3 Typing/word processing or equivalent Desirable ECDL or Equivalent Experience Essential Experience of working within NHS Administration role Experience of Minute taking Experience of working with: Microsoft Office,Excel and Access. Experience of working with spreadsheets/data bases Knowledge Essential Good Knowledge and experience of office systems & procedures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address York centre & Aintree Hospital Smithdown health park Liverpool L15 2HE Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)