Job Overview
We are seeking a highly motivated and skilled Technical Sales Engineer to join our dynamic team. The ideal candidate will possess a strong technical background combined with excellent sales acumen. This role involves engaging with customers to understand their needs, presenting tailored solutions, and ensuring customer satisfaction throughout the sales process. You will play a crucial role in driving our business forward by leveraging your technical expertise and customer service skills.
Duties
* Develop and maintain relationships with clients to understand their technical requirements and provide appropriate solutions.
* Present product demonstrations and technical presentations to potential customers, effectively communicating the benefits of our offerings.
* Collaborate with the sales team to create proposals and quotations that meet customer specifications.
* Utilise time management skills to prioritise tasks and manage multiple projects simultaneously.
* Conduct market research to identify new opportunities and stay updated on industry trends.
* Provide exceptional customer service by addressing inquiries and resolving issues promptly.
* Maintain accurate records of customer interactions and sales activities using office software such as Excel.
* Work closely with engineering and product development teams to relay customer feedback and contribute to product improvements.
Requirements
* Proven experience in a technical sales role or similar position is preferred.
* Excellent communication skills in English, both verbal and written, with the ability to present complex information clearly.
* Proficiency in Microsoft Office applications, particularly Excel, for data analysis and reporting.
* Exceptional organisational skills with a keen attention to detail.
* Ability to work collaboratively within a team environment while also being self-motivated.
* A commitment to providing outstanding customer service, ensuring client satisfaction at all stages of the sales process.
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