1. Receiving all Visitors to Head Office, providing a professional and welcoming service and looking after visitors on arrival and departure.
2. Providing a courteous telephone answering service, re-directing calls as appropriate and taking accurate messages when required.
3. Maintaining security of Reception areas, ensuring adherence to internal security policies, issuing visitor access cards and new starter cards and escalating concerns or incidents where appropriate.
4. Overseeing corporate meeting room bookings for staff and Partners, including prioritisation of requests, working alongside Post Room and Security teams to ensure correct set ups.
5. Coordinating the booking of visitor parking and electric vehicle charging arrangements and allowing access into Head Office car parks via intercom system.
Who we’re looking for:
An experienced Receptionist with strong communication skills and the following:
6. Intermediate MS Office skills, including inbox, diary management and meeting room booking systems.
7. Ability to build a good understanding of all areas and responsibilities within the Company.
8. Flexibility in approach, dealing with last minute taxi arrangements, printing and scanning, luggage storage etc and ability to remain calm under pressure.
9. Positive relationship building skills and able to recognise the need for patience and sensitivity in certain situations.
What's in it for you?
10. Private Medical paid for by Company.
11. Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
12. Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
13. Parental leave – 6 months full pay
14. 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
*Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)
Flexible Working
We know that everyone works best indifferent ways, at different times and in different environments. We haveintroduced a hybrid working policy to provide greater flexibility for part-timework, job-sharing, remote working, and flexibility on hours. Our people areencouraged to work in a flexible way that suits their lifestyle, so please askthe question and start a conversation!
Research tells us that applicants(especially those from underrepresented groups) can be put off from applyingfor a role if they do not meet all the criteria or have been on an extendedcareer-break. If you think you would be a good match for this role and candemonstrate some transferable experience please apply, regardless of whetheryou tick every box.
Reasonable Adjustments
We're anequal opportunities employer and want to ensure our recruitment process isaccessible and inclusive for all, if you require reasonable adjustment(s) atany stage please let us know by emailing us at