Job summary Deputy Divisional Operations Director - Division of Medicine, Diagnostics, and Clinical Support Services James Paget University Hospitals NHS Foundation Trust is seeking an experienced and dynamic individual to join our team as Deputy Divisional Operations Director in the Division of Medicine, Diagnostics, and Clinical Support Services. About Us James Paget University Hospital is a leading healthcare provider serving a population of 230,000 residents across Great Yarmouth, Lowestoft, and Waveney. We offer a comprehensive range of clinical services and are committed to delivering high-quality patient care. The Trust has an excellent reputation for care delivery, supported by influential and successful operational leaders. This is an amazing opportunity for either an established operational manager who feels now is the right time to take the next step in their career pathway. Main duties of the job The Role As Deputy Divisional Operations Director, you will play a crucial role in supporting the operational management and strategic development of our Division of Medicine, Diagnostics, and Clinical Support Services. Key Responsibilities: o Assist in overseeing the day-to-day operations of the division, ensuring efficient service delivery and optimal patient care o Support the development and implementation of divisional strategies aligned with Trust objectives o Collaborate with clinical and non-clinical staff to improve service quality and performance o Contribute to financial management and resource allocation within the division o Participate in service improvement initiatives and change management projects o Ensure compliance with regulatory requirements and NHS standards Join our team at James Paget University Hospitals NHS Foundation Trust and contribute to our mission of providing exceptional healthcare services to our community. If you are passionate about healthcare management and ready for a challenging and rewarding role, we encourage you to apply. James Paget University Hospitals NHS Foundation Trust is an equal opportunity employer and values diversity in our workforce. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Date posted 18 October 2024 Pay scheme Agenda for change Band Band 8c Salary £74,290 to £85,601 a year per annum Contract Permanent Working pattern Full-time Reference number 177-EMER-6710042 Job locations James Paget University Hospital Gorleston NR31 6LA Job description Job responsibilities Responsible for supporting the strategic and operational leadership and management of clinical services throughout the Division of Medicine, Diagnostics, and Clinical Support Service. This involves working closely with specialty triumvirates, multidisciplinary stakeholders, and system-level partners reporting to the Divisional Operations Director and acting as a deputy in their absence. Support achievement and performance management of all relevant KPIs, including financial and access targets; alongside HR, quality and governance requirements. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate Trust values. To manage a portfolio of delegated services. Job description Job responsibilities Responsible for supporting the strategic and operational leadership and management of clinical services throughout the Division of Medicine, Diagnostics, and Clinical Support Service. This involves working closely with specialty triumvirates, multidisciplinary stakeholders, and system-level partners reporting to the Divisional Operations Director and acting as a deputy in their absence. Support achievement and performance management of all relevant KPIs, including financial and access targets; alongside HR, quality and governance requirements. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate Trust values. To manage a portfolio of delegated services. Person Specification Education Essential Knowledge and expertise across a number of subject areas Evidence of recent professional development Educated to relevant degree level or equivalent experience Professional management qualification (NVQ level 4)/ or working towards postgraduate level or equivalent recent senior management experience Master's degree in healthcare related subject or demonstrable ability to work at masters level Extensive appropriate NHS management experience in a complex service organization Detailed understanding and extensive experience of the operation of complex NHS services Evidence of successful management of change in clinical services delivery in a complex organisation HR knowledge and good experience of resolution of complex people management issues Desirable Experience of managing clinical areas Skills, abilities and competencies Essential Evidence of personal insight and sound judgement in situations of conflicting priorities Capacity to operate and think laterally at Trust and operational level, with evidence of delivery within strategic level projects and operational work streams Possess a high standard of verbal and communication skills, including numeracy and be able to analyse reports and data sets Well-developed influencing and negotiation skills Evidence of personal insight and sound judgement in situations of conflicting priorities Innovative and responsive to change with an ability to facilitate change and set direction Capacity to build and develop teams, and maintain constructive working relationships at all levels and disciplines Proven track record of collaborative working with Senior Clinicians and Senior Managers Positive and optimistic, displaying confidence and exhibiting a presence and vision Well organized and creative Ability to achieve demanding tasks and objectives against deadlines Integrity and a reputation for honesty and trustworthiness Exemplary personal standard of conduct and behavior and ability to act as a role model encouraging others to value and respect staff and patients Behavioural Qualities Essential Courtesy and respect Attentively kind and helpful Responsive communication Effective and professional Person Specification Education Essential Knowledge and expertise across a number of subject areas Evidence of recent professional development Educated to relevant degree level or equivalent experience Professional management qualification (NVQ level 4)/ or working towards postgraduate level or equivalent recent senior management experience Master's degree in healthcare related subject or demonstrable ability to work at masters level Extensive appropriate NHS management experience in a complex service organization Detailed understanding and extensive experience of the operation of complex NHS services Evidence of successful management of change in clinical services delivery in a complex organisation HR knowledge and good experience of resolution of complex people management issues Desirable Experience of managing clinical areas Skills, abilities and competencies Essential Evidence of personal insight and sound judgement in situations of conflicting priorities Capacity to operate and think laterally at Trust and operational level, with evidence of delivery within strategic level projects and operational work streams Possess a high standard of verbal and communication skills, including numeracy and be able to analyse reports and data sets Well-developed influencing and negotiation skills Evidence of personal insight and sound judgement in situations of conflicting priorities Innovative and responsive to change with an ability to facilitate change and set direction Capacity to build and develop teams, and maintain constructive working relationships at all levels and disciplines Proven track record of collaborative working with Senior Clinicians and Senior Managers Positive and optimistic, displaying confidence and exhibiting a presence and vision Well organized and creative Ability to achieve demanding tasks and objectives against deadlines Integrity and a reputation for honesty and trustworthiness Exemplary personal standard of conduct and behavior and ability to act as a role model encouraging others to value and respect staff and patients Behavioural Qualities Essential Courtesy and respect Attentively kind and helpful Responsive communication Effective and professional Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name James Paget University Hospitals NHS Foundation Trust Address James Paget University Hospital Gorleston NR31 6LA Employer's website https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)