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Role Profile:
Our client, The World Broadband Association (WBBA) is a multilateral, industry-led association, providing leadership for global broadband across the next decade.
Our objective is to overcome industry challenges and support the drive towards the provision of broadband networks and services for all. With a goal of accelerating the healthy development of the industry, with sustainable benefits for stakeholders, end users, and society.
The Member Success Specialist is a pivotal role dedicated to ensuring WBBA members achieve maximum value from their membership. By fostering strong relationships and prioritising member satisfaction, this role supports revenue retention and enhances the member experience through a blend of customer-centric innovation and proactive engagement strategies.
The ideal c...