Solution Architect - Customer IAM with Azure B2C
Posting Date: 6 Mar 2025
Function: Software Engineering
Unit: Digital
Location: Snowhill, Birmingham, United Kingdom
This role is based in either Manchester, Birmingham, Bristol or London on a weekly hybrid 3 office / 2 home basis.
At BT, we are investing heavily in technology to provide great services to our customers and drive internal efficiencies for our commercial and operational areas. We are looking for an experienced Solution Architect to develop and drive BT’s Identity Platform architecture within the Identity and access management area.
The CIAM Solution Architect will be responsible for designing, developing, and managing the company's customer identity and access management architecture, ensuring secure and efficient customer authentication, authorization, and identity lifecycle management.
What you’ll be doing
You will be the SME for the identity platform architecture products, this will involve:
1. Design and Develop CIAM Solutions: Create and implement CIAM architecture solutions that align with business needs and enterprise standards.
2. Technical Leadership: Serve as the lead technical point of contact for CIAM, providing expertise on authentication, authorization, and identity management.
3. Integration and Implementation: Work closely with development teams to design and build API integrations authenticated by the identity management platform.
4. Compliance and Security: Ensure CIAM solutions comply with policies, standards, and regulatory requirements.
5. Collaboration: Partner with EAs & other departments to understand their IAM requirements and deliver solutions that support business strategies.
6. Lifecycle Management: Oversee the provisioning, de-provisioning, and review of user access.
Architecture
1. Strategy: Ensure secure customer identities and set architectural direction.
2. Assessment: Evaluate current architecture for business goals.
3. Design: Create simple, reusable architectures and 5-year roadmaps. Design strategic solutions with identity providers using Azure B2C.
4. Vendor Management: Select and manage IT vendors.
5. Enterprise Architecture: Support business case development and stay updated on tech trends.
Skills and Experiences
* Current experience as a Solution Architect within the Identity and Access Management domain, alongside strong exposure to the SDLC particularly Azure B2C experience.
* Experience as an ID Solution Architect, including working as an Enterprise Architect in a large corporate organisation.
* 5+ years of experience in Identity and Access Management, including customer identity management.
* Proven success with designing IAM architecture frameworks using platforms such as Okta, Ping Identity, or similar.
* Strong development and application security background.
* B2B & B2C Identity customer exposure.
* 4+ years as a Solution Architect.
* Experience in Identity Solution Architecture – Authentication, Authorization, Okta, Sailpoint, Savient, etc.
* Ideally, a background in SDLC (Software Development Life Cycle).
* Experience of producing business cases, gaining approval from senior stakeholders and ensuring delivery of business benefits.
Competitive salary, 25 days annual leave (plus bank holidays), 10% on-target bonus, Life Assurance, Pension scheme, and other benefits such as healthcare cash plans and discounts on BT services.
We value diversity and inclusion and believe in making a positive impact. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best.
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