This role as Graduate Primary Care Trainee Manager is to participate in a structured development programme over 2 years with the aim of obtaining a Masters qualification and managerial position at the end of the programme. As a Trainee Manager, you will be expected to provide leadership support, coordination and control of GP Practices, under supervision, actively supporting the Assistant OSMs, Head of Service Managers and Northumbria Primary Care (NPC) Executive Team in the leadership and development of clinical and support services.
The Trainee Manager will be expected to support in the delivery of services to meet high quality care and performance targets set out, in line with NPC strategic priorities, whilst delivering a comprehensive range of projects and providing advice and support to managers and staff on the achievement of objectives within both the Practices and NPC. The Trainee Manager will also act as a first point of contact in providing management support to managers and staff on issues (where appropriate).
If successful at shortlisting, you will be invited to our assessment centre on the 28th & 29th November. No other dates will be considered for attendance.
Main duties of the job
The main duties of this role include:
1. Work in close collaboration with managers in NPC in the provision of a comprehensive management support service to enable them to meet the Practices needs.
2. Effectively support the management of the pay and non-pay of delegated budgets.
3. Provide and receive a range of complex information ranging from financial issues to governance arrangements. The post holder will be required to liaise with NHS England, Clinical Commissioning Groups and Local Authorities.
4. Interpret government policies and contract changes with regard to service developments both within the organisation and with external partner agencies.
5. Represent the Practices and NPC at external meetings.
6. Disseminate information to staff and colleagues regarding service or practice changes which may be met with hostility and requires good communication skills.
About us
Northumbria Primary Care (NPC) is a not-for-profit, at-scale provider of primary care services in Northumberland and North Tyneside. Our organisation launched in 2015 with an ambition to work at scale with like-minded practices, improving resilience and quality of services for our patients whilst retaining practice identity and team composition.
We operate with a unique model of an entirely salaried workforce providing primary care services to around 134,000 patients from 20 GP surgery locations (12 GP practices).
The successful candidate will lead and inspire our current and future workforce, working in collaboration with internal and external stakeholders to continuously build on our success within Northumbria Primary Care. With support and guidance from our senior management team, they will have trust and psychological safety to try new ideas and new ways of working in accordance with local and national guidance.
Being part of this growing team will enable the candidate to work with a team who offer and expect high quality standards to all areas of their service. The post holder will have opportunity for further development and will be fully supported and receive mentorship to reach their full potential within their role.
Job description
Job responsibilities
The main expectations and responsibilities for the role include:
1. Professional qualification to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent.
2. Proficient in word processing and in-depth knowledge of all Microsoft Office packages.
3. GCSE level 4 or above or functional skills level 2 in Maths and English.
4. Ability to plan, prioritise, manage and organise workload to meet conflicting and competing service needs.
5. Demonstrate interpersonal skills with an ability to communicate, negotiate and influence a range of staff and management at all levels within the organisation with the ability to establish links with external organisations both verbal and written using the most appropriate mechanism for the achievement of required outcomes.
6. Ability to work on own initiative whilst working to tight deadlines.
7. Committed to personal and professional development.
8. Excellent time management skills, achievement of deadlines and performance targets.
9. Contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients.
10. Hold a valid driving license and is either a car owner or able to use a car for work purposes.
It is also essential that the post holder can:
1. Analyse complex situations and make judgements on a range of issues e.g. staffing issues, budgetary/financial issues and business planning.
2. Analyse performance data to review and undertake service improvement initiatives.
3. Plan and organise complex activities or programmes formulation and adjustment of plans.
4. Prioritise own workload.
5. Lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development.
6. Promote and facilitate innovation and continuous improvement to deliver better services for service users and patients.
7. Accountability for the leadership of post holders staff / teams / departments.
Person Specification
Qualifications
Essential
* Professional qualification to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent.
Experience
Desirable
* Knowledge/experience of a Primary Care environment.
* Knowledge/experience of an NHS environment.
Other
Essential
* It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Northumbria Primary Care (Main Management Office)
Avenue Road
Seaton Delaval
NE25 0QJ
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