Job summary We are seeking to recruit for a Secretary who has a passion for high quality customer care to work within the Community Mental Health Department to Support Two Consultants in their Clinical Director roles (one for Community service and one for Inpatient service) with Audits, International recruitment, Complaints, and MDT Meetings. We would also expect the right candidate to be familiar with Dragon or similar IT package and have excellent IT and Typing Skills. You may also be asked to provide comprehensive secretarial support to the admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. This is a full time role. If you think that you are the right person for the job, we would love to hear from you. Main duties of the job To work with 2 consultants with wide range of duties associated to their roles. The below are some of the duties and are not an exhaustive of the role. The main duties to note: To arrange and organise MDT meetings, and diary management of consultants To help support Consultants in organising the Supervision of trainees attached to them To arrange meetings, support deadlines for projects, Formal Complaints in the Consultant role as Clinical Directors in community and inpatient services. The role involves many meetings, a changing focus, time deadlines for projects, leading and chairing certain Task and Finish groups, needing to deal with complaints. Both Clinical Directors work as a team and as such cross cover each other managerially and Both Consultants have other roles which candidate may be involved in audits and international recruitment Assisting in the organisation of the workload of the Consultant and the team, arranging and coordinating diaries and preparing relevant paperwork for meetings as required. To help ensure effective communication and good working relationships with colleagues across the Trust. The post holder will work with all levels of staff, including clinicians and senior managers, ensuring that collaborative working is fostered and encouraged. To support in times of absence the other Medical Secretaries with their duties and responsibilities. About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Date posted 07 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Contract Permanent Working pattern Full-time Reference number 184-OL-GR-1847 Job locations Foundation House Wellsprings Road Taunton Somerset TA2 7PQ Job description Job responsibilities For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification. Job description Job responsibilities For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification. Person Specification Qualifications Essential Diploma level/NVQ 3 in Business Administration or equivalent. ECDL or equivalent (or equivalent/working towards). RSA Stage III or equivalent typing/word processing including audio typing. Level 3 Leadership & Management or willing to work towards. Desirable AMSPAR Diploma (Medical administration). Supervision training. Experience Essential At least 3 years' experience of working at a senior secretarial level. Experience of dealing with sensitive and distressing issues. Experience of dealing with multi-disciplinary teams and external agencies. Experience of using Microsoft Office packages e.g. Word, Excel and Outlook. Experience of setting up and maintaining office systems. Additional Criteria Essential In depth knowledge of and experience of advanced use of Microsoft Office applications, namely Word, Excel, Access and Powerpoint and also Outlook email system. Audio Typing Skills and/or ability to take dictation. Knowledge of medical terminology. Person Specification Qualifications Essential Diploma level/NVQ 3 in Business Administration or equivalent. ECDL or equivalent (or equivalent/working towards). RSA Stage III or equivalent typing/word processing including audio typing. Level 3 Leadership & Management or willing to work towards. Desirable AMSPAR Diploma (Medical administration). Supervision training. Experience Essential At least 3 years' experience of working at a senior secretarial level. Experience of dealing with sensitive and distressing issues. Experience of dealing with multi-disciplinary teams and external agencies. Experience of using Microsoft Office packages e.g. Word, Excel and Outlook. Experience of setting up and maintaining office systems. Additional Criteria Essential In depth knowledge of and experience of advanced use of Microsoft Office applications, namely Word, Excel, Access and Powerpoint and also Outlook email system. Audio Typing Skills and/or ability to take dictation. Knowledge of medical terminology. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Foundation House Wellsprings Road Taunton Somerset TA2 7PQ Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)