Are you on the lookout for a new role? I've got an opportunity that could be of interest to you.
3rd Line EngineerAs our newest 3rd Line Engineer, you'll be the backbone of our operation, armed with the skills and passion to tackle any challenge head-on. From managing incidents with finesse to providing top-notch customer service, you'll be the driving force behind our success. With a current team of 5 2nd and 3rd line engineers, you will be the point of contact for escalations and supporting and leading the team.Responsibilities:
1. Act as a technical leader in high-stakes situations.
2. It serves as an escalation point for our stellar 2nd / 3rd line Engineers.
3. Identify opportunities for improvement and innovation.
4. Deliver against our KPIs with flying colours.
5. Hands-on project delivery and initiation
Requirements:
6. A clear and confidentmunicator.
7. Technical prowess in:VeeamWindows ServerActive DirectoryAzureIntuneMicrosoft 365 and related technologiesExchange OnlineAzure Active Directory (Azure AD joined/hybrid)Conditional Access/MFAMobile Device Management (Intune/Endpoint Manager)Azure Information ProtectionAzure DLPMicrosoft Azure IaaSHyper-VNetworking (S2S/P2S VPN, VLAN, LACP)
8. Strong documentation skills and time management savvy.
9. Adaptability and flexibility to tackle any challenge head-on.
Perks:
10. Attractive remuneration packages.
11. Hybrid working arrangements.
12. Ample learning opportunities.
13. Quarterly staff awards and funded social events.
Choosing your next role takes careful consideration. I'm here to help you take your career forward, so if you'd like to know more about this role, or just want a confidential catch-up about what you're looking for, feel free to reach out on the details below.