Job Title: Medical Receptionist Days: Monday-Friday Rate: £14.80 per hour Overview We are seeking a motivated and professional Medical Receptionist to join our healthcare facility. The ideal candidate will be responsible for providing excellent administrative support and patient care services to ensure the smooth operation of the reception area and overall patient experience. Responsibilities Greet patients and visitors in a courteous and professional manner Schedule patient appointments, tests, and procedures Handle patient inquiries and provide accurate information regarding services, policies, and procedures Maintain patient records and ensure confidentiality of sensitive information Coordinate with medical staff to ensure efficient patient flow and timely service delivery Assist with insurance verification, billing, and financial transactions Manage office supplies and ensure the reception area is clean and organized Follow all medical office regulations and maintain a safe and secure work environment Qualifications Proven experience as a medical receptionist or in a similar administrative role Knowledge of medical terminology, procedures, and insurance protocols Excellent communication and customer service skills Strong organizational and multitasking abilities Proficient in using medical software and office equipment Ability to maintain confidentiality and demonstrate sensitivity to diverse patient demographics High school diploma, certification in medical office administration is a plus Day-to-day As a Medical Receptionist, you will be responsible for greeting and checking in patients, scheduling appointments, managing phone calls, and handling administrative tasks such as updating patient records and processing paperwork. You will also liaise with medical staff, insurance companies, and external vendors to support the seamless operation of the front desk and ensure a positive experience for all patients and visitors. This role requires meticulous attention to detail, outstanding customer service, and the ability to handle multiple priorities in a fast-paced environment.