Please Note: The deadline for applying is 23.59 the day before the job posting end date.
Job Title: Competency, Capability and Learning Leader
Business Function: Human Resources
Location: Port Sunlight Factories (Site based)
Work-Level: 1S
JOB PURPOSE
Port Sunlight site is on a transformation trajectory and our masterplan has made a significant commitment to build capability and upskill our workforce to increase our sustainability, impact, and efficiency targets.
The Competency, Capability and Learning Leader is a pivotal role to help enable the transition and operational performance agenda.
Day-to-day, the post holder will be accountable for designing, developing, and delivering training programs that enhance the skills, knowledge, and performance of employees within the manufacturing teams. This role is responsible for training needs assessments and analysis, ensuring the content of training materials and the appropriate training delivery methods to ensure that employees are well-equipped to meet production goals and adhere to safety, quality, and environmental standards.
This role will suit a Learning and Development professional with experience in driving a learning agenda in the manufacturing industry or someone who has worked on the shop floor in FMCG process or packing operations, Logistics and Distribution, or in a similar unionised working environment with a deep passion for competence and skills development and coaching individuals and teams in the factories.
RESPONSIBILITIES
* Support the Site HRBP to develop a comprehensive Competence, Capability and Upskilling Development Strategy that aligns with the Site Masterplans supported by clear KPI’s to measure delivery.
* Work proactively using data and observing capability on the shop floor to conduct training needs analysis in line with mandatory requirements, individual needs, and the business strategy.
* Ensure that required training needs are prioritised and co-ordinated – producing an annual training calendar signed off by the PD Pillar Leader(s).
* Scope, design, or coordinate the design of effective programmes and solutions which incorporate the licence to operate requirements, technical upskilling pathways, technical skills matrices, and learning solutions that focus specifically on improving team member skills that contribute to factory losses.
* Collaborate with UMS Pillar Leaders and other subject matter experts to develop the training materials and define their review periods to ensure they align with legal, regulatory, and company requirements.
* Foster strong partnerships with stakeholders and external partners to deliver and drive L&D initiatives against a planned calendar of learning activities.
* Foster a continuous learning culture through coaching on the shop floor and using innovative and engaging learning methods on-the-job training, supplemented by e-learning and classroom-based workshops.
* Input into the design and delivery of an engaging induction and onboarding program for all roles that makes all new hires feel welcome and valued.
* Evaluate the effectiveness of learning interventions and training programmes ensuring they are updated or improved as necessary.
* Oversee the Learning Management System administration to ensure it is updated, accurate, and provides valuable management information.
* Ensure the provision of regular Management Information on training activities and their effectiveness to the PD Pillar and to assist in the accreditation of audit requirements.
* Analyse L&D metrics to measure program effectiveness and Return on Investment.
* Develop and manage the organisation’s learning and development budget to maximize the impact of all training initiatives.
* Line manage and coach learning team members and liaise with Lead Ops in the factories.
* Represent the PD Pillar on the PM and AM Pillars to ensure alignment in the deployment of skills.
* Site Representative on the Supply Chain Factory Training Network.
* Site contact for apprenticeship programmes enrolment and ongoing support.
ALL ABOUT YOU
Professional skills
Essential
* Learning and development experience in an FMCG manufacturing, Logistics / Distribution environment or extensive operational “on the floor experience” with a passion for coaching, upskilling, and developing others.
* Experienced “train the trainer” or adept in one-to-one/group coaching techniques.
* Familiarity with manufacturing equipment, processes, and technologies.
Desirable
* Proficiency in Microsoft Office Suite.
* Proficiency in Learning Management Systems and author/e-learning software.
Experience required
Essential
* Exceptional communication skills, both written and verbal.
* A passion for coaching leaders, engineers, operators, and others to bring their best self to work.
* A passion for coaching technical skills and problem-solving techniques to deliver optimum operational performance.
* Ability to establish and maintain strong relationships.
* Flexible and adaptable; able to work in ambiguous situations.
* Forward looking with a holistic approach.
* Must be a team player and able to work collaboratively with and through others.
Desirable
* Familiarity with project management approaches and tools.
* Experience with supporting organizational change capability plans.
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