New Temporary role based in Reading
Key Duties and Responsibilities for the role
To be responsible for maximising revenue from sales of tickets, season tickets, hospitality and memberships whilst providing exceptional levels of customer service
1. To assist with day to day sales and queries from customers in person and over the phone, including event days
2. To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
3. To ensure all products purchased for dispatch by post are dispatched within agreed timelines
4. To assist with the set-up of all sales platforms
5. To deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers’ expectations
6. To maximise all sales opportunities by engaging and understanding the customer’s requirements.
7. To carry out any other tasks as directed by your line manager
8. To ensure your working space is kept clean and tidy at all times, adhering to the club’s clear desk policy
9. To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines
10. There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks.
# 4627655