Key Account Executive 12 Month Fixed Term Contract Business Water
Redhill
£28,000 depending upon experience
SES Business Water provides water and wastewater services for businesses across England and Scotland. We put our customers at the heart of everything we do, and we strive to provide the highest quality of service to each and every one of them.
We offer the perfect environment for you to grow, progress and succeed. Youll join a fast-paced team full of purposeful, compassionate people who support each other to achieve their goals and are committed to delivering the absolute best for our customers.
What We Offer:
SES Business Water value our employees wellbeing and have created a package to care for both your financial needs and personal wellbeing.
Generous salary; up to £28,000 depending on experience.
Hybrid Working; 1 day in the office per week
Group personal pension plan with up to 10% employer contribution.
Life assurance for peace of mind.
Financial education, savings, and loans support.
Cycle to Work and Car Share Schemes and for eco-conscious commuting.
25 days of annual leave for work-life balance.
Simply Health healthcare cashback scheme and Surgical Choices.
Service and MOT discounts at our on-site garage.
One paid day per year for volunteering in the community
The Role:
Reporting to the Sales Manager and working on a 12-month fixed term contract basis, you will be responsible for providing a high level of support to brokers, their clients and our own direct customers. You will also be responsible for:
Dealing with any queries that may arise
Investigating and correcting issues including billing queries, payments, refunds, market and wholesaler interactions.
Providing cover during periods of absence for the Account Manager.
Encouraging growth and retention through customer satisfaction.
Qualifications, Skills and Experience:
You will have a proven track record of success in providing a high level of customer service to business clients and brokers. An understanding of operational activities including billing and collections would be a huge bonus!
The ability to communicate effectively, work effectively under pressure and with a high degree of attention to detail and accuracy is important!
Diversity and Inclusion:
We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
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