Location: Lancaster Contract Type: Permanent Working Hours 37.5, between Monday to Friday Salary: £24,750 - £30,000 per annum On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Northwest of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.. As the Maintenance Operative your role is key in ensuring all requested repairs, be that reactive or proactive and pre planned (via manager), are carried out to the required standard and within our SLA deadlines. This is an exciting opportunity covering Lancaster for an individual with previous maintenance experience within a field relating to joinery, fitting, plumbing, painting & decorating etc. You will be a highly motivated individual who can manage your own workflow as well as working within a team when necessary. As a Maintenance Operative you will be responsible for the Health & Safety of yourself and that of all users of the property during, and after works have been undertaken and completed. As part of your role, you will be required to purchase and manage materials using a company account card from approved Serco suppliers only. Vehicles provided by the company will be inspected regularly by employees and kept in a professional and clean condition. Flexible Working pattern Mon to Fri 7.5 hours per day between 08:00 and 18:00 to meet the operational needs of the business. On –Call Requirements & Out of Hours Working There will be a requirement to undertake out of hours on call duties, working on a rota basis to ensure 24/7 emergency cover is provided as per our contractual responsibilities. This will be carried out once every 10 weeks for emergencies. What you will need to do the job You will need a willingness and ability to travel within the region and occasionally within the UK (a valid UK driver’s licence is essential). All offers of employment are subject to security clearance checks and approval by the Home Office). Why Serco? A place you can make an impact: Serco offers all employees the opportunity and support to drive their own ambitions and develop the skills required to achieve their career goals. A place you can count on: We provide a safe and professional environment where all employees are valued members of the team whilst also respecting your work/life balance. A place for you: This ultimately contributes to the delivery of vital public services in the UK. What we offer Competitive salary (rising upon evidence of trade skills) Up to 6% contributory pension scheme Vehicle, Fuel Card and tools are all provided. 25 days annual leave plus bank holidays Career opportunities across their entire AASC contract Employee discounts for major retailers and leisure activities About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and InSerco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.