Job Title: Assistant Restaurant Manager Location: Bannisters Restaurant, Boundary Outlet Job Type: Full-Time About Us: Bannisters Restaurant, located within Boundary Outlet, is a vibrant and welcoming dining destination known for its quality food, exceptional service, and friendly atmosphere. We are looking for a passionate and experienced Assistant Restaurant Manager to support the day-to-day operations and ensure a seamless dining experience for our customers. Key Responsibilities: Assist the Restaurant Manager in overseeing daily operations, ensuring excellent customer service and high standards. Lead, train, and motivate the front-of-house team to deliver an outstanding dining experience. Support with staff rotas, recruitment, and performance management. Handle customer queries and complaints professionally to ensure customer satisfaction. Monitor food quality, presentation, and hygiene standards in line with health and safety regulations. Manage stock levels, ordering, and supplier relationships to maintain efficiency. Assist in budgeting, cost control, and sales analysis to maximise profitability. Ensure compliance with company policies and industry regulations. About You: Proven experience in a supervisory or assistant managerial role within a busy restaurant, café, or hospitality setting. Strong leadership skills with the ability to motivate and develop a team. Excellent communication and interpersonal skills. Passion for delivering outstanding customer service. Ability to multitask, work under pressure, and problem-solve effectively. Knowledge of food safety, health, and hygiene regulations. Flexibility to work shifts, including weekends and holidays. The Perks : Company Pension Scheme Employee Assistance Programme Long Service Awards Store Discount Free Parking Social working hours (aligned to Retail Store opening times) Subsidisied Meals Learning & Development Training