We’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills Service AssistantReporting to the Welcome Manager you’ll be part of a team of 21 Experiences Assistants and Welcome & Service Assistants. You'll mainly work weekends and school holiday cover, one to two days a week during term time and up to four days a week during school holidays. The Children’s Country House at Sudbury is all about having fun with history. We’ve worked with children to create a place where they can use their natural curiosity to explore collections and stories that tell us something about the past. In the hall there are activities inspired by the way each room was used. The museum shows how children lived, worked and played over the years. Our offer is unique, deeply authentic and profoundly impactful as is the team that work here. The core part of your job is to give vital and positive support to your colleagues, wherever you’re needed, with a focus on greeting and helping visitors. No two days will be the same. You can expect to meet many different people and gain experience in different visitor areas. You’ll get involved in all kinds of tasks, including greeting visitors on arrival and provide an amazing day out for children and families. Most importantly, you’ll be talking to visitors, answering their questions and making sure they can find everything they need to enjoy their day. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 30th March 2025 Interview Date: 8th March 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 162084IRC162084AshbourneFixed Term p/t (300 hrs py to 12/09/25)Ends: Mar 30th 41.4 mi from RotherhamWe’re looking for two Service Assistant to join us at The Children’s Country House to help busy teams throughout our visitor operations. Reporting to the Welcome Manager you’ll be part of a team of 21 Experiences Assistants and Welcome & Service Assistants. This role will be mostly weekend and school holiday cover, one to two days a week during term time and up to four days a week during school holidays. Salary: £12.25 per hourContract duration: Fixed term contract until 12-Sep-2025Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the year. You'll work 300 hours over the duration of the contract.For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Sudbury Hall, Sudbury, Ashbourne, DE6 5HTCompliance.Eligibility to Work in the UK12.25 per hour