Job purpose: Responsible for the planning and execution of highly complex events from conception through to completion. Mentorship of multiple direct line reports and champions of touch operational process. This role plays a pivotal role in orchestrating and executing pharmaceutical events, including congresses, investigator meetings, and advisory boards. This position demands a strategic thinker, effective communicator, and meticulous organiser with a proven track record in the LifeSciences and pharmaceutical events industry Key responsibilities and accountabilities: Client Management · Support the Account Lead / Senior Project Manager with client relationship building. · Support the Account Lead / Senior Project Manager at general client meetings, calls and reviews as required. · Lead project specific client meetings and calls involving multiple agencies. · Attend F2F meetings with clients, as required. Operational Delivery Management · Lead reasonably complex projects ensuring the highest quality standards are upheld throughout the project’s life cycle, taking guidance from line manager. · Full comprehension of the scope and project objectives and establish clear roles and responsibilities for project team members. · Set, communicate, and drive timelines and priorities within each project. Effectively preventing or managing any associated risks if clients/internal project teams are unable to keep to timelines. · Champion and adhere to Touch best practices and use of Touch project management tools. · Lead regular project status meetings throughout project life cycle and ensure clear and fluid lines of communication between client stakeholders and internal departments are deployed. · Build and maintain effective strategic supplier relationships, negotiating beneficial rates and terms, manage contracting and ongoing communications with all third-party suppliers, leveraging volume discounts, undertaking contract reviews, and checking emergency procedures. Ensure all third-party suppliers understand the key event objectives and adhere to touch or client prescribed service levels General · Work collaboratively with the Board, peers and all teams to ensure effective delivery of all client projects. · Attend company training days as and when required. · Attend company meetings as and when required