Business Services Manager Job Advert
Job description
Salary £35-40k to start per annum depending upon experience, plus potential bonuses. This job has excellent growth potential.
Location: Sunderland, Tyne and Wear
Job Description
Passionate about business?
At Ability Trade and DIY, we're passionate about what we do and are looking for a Business Services Manager who could share that passion and build a career with us.
This role benefits from potential bonuses and offers real opportunities for rapid career progression in-line with your performance and contribution.
We want someone with a customer centric and business focus, someone dedicated, who truly cares about the customer experience and can help drive the business forward. The business processes and KPIs are taught on the job so no prior product or industry knowledge is required.
This role oversees the delivery of our business services and administration.
As our business is continually growing and evolving, the successful candidate will be expected to learn on demand and will have a key role in re-designing, documenting and delivering new business processes.
Skills and knowledge transfer is an important aspect of the role empowering staff within the organisation to reach their performance potential.
How this role fits our business
This role is an integral part of the management team with daily collaboration and two way support. This includes both Directors and retail warehouse Duty Managers.
This role leads the Business Services Team of 6-7 staff. We are seeking someone with good leadership traits who will inspire their team, creating a positive, supportive and dynamic work culture.
As part of the management team, although this is a Monday-Friday post, the successful person would need to be flexible with your working times including responding to occasional call-outs.
What will you be expected to do?
Within the support framework described above, you will manage and drive operations and projects in the following areas:
* HR
* Purchasing
* Finance / book keeping
* Management information
* Facilities management
* Corporate activities
* Health and safety
* Administrative support for other teams
* Project management and delivery
Who we are:
Our company is an independent local business, serving trade and DIY customers, that has successfully grown over 22 years, employing up to 40 full and part time staff at peak times. We are located on Leechmere Industrial Estate, 3 miles south of Sunderland City Centre.
What you will need:
You'll need to have a proven track record in supervising staff and delivering to deadlines, you should be comfortable multi-tasking and managing multiple projects. You will also be skilled in hands-on delivery and adept at working with information and data. Strong time management skills are essential.
Along with other managers, you will be involved in planning beyond the day-to-day routine. You will need to be a detail person capable of seeing initiatives through from start to end.
It is essential that you are a good communicator, willing to work with others.
You will also need to:
* be a logical, organised person with a flexible approach to your work
* have excellent observation, analysis and problem solving skills
* manage productivity, create efficiencies and working frameworks
* have an excellent understanding of arithmetic and spreadsheets
* be able to identify and establish deadlines, controls, measures and service standards
* effectively motivate and develop a workforce.
Benefits
* Great starting salary with real growth potential
* Potential bonuses
* Free on-site parking
* Working environment where creativity and innovation is encouraged
* Working in a business which is rapidly growing
* Well supported in terms of resources
Minimum Requirements
* 2 years + direct supervisory / management experience
* 5 years + business / administration experience preferred
* A levels / BTEC or equivalent qualifications
* GCSE Maths & English Grade C or above or equivalent
* Advanced computer office application skills – spreadsheet and wordprocessing
Apply now!
Applications will be considered as they are received, so send your cv in early for the best chance of success! You may be initially contacted by telephone so please include your preferred contact details and times
Other suitable skills and experience could include Operations Manager, Office Manager, Business Operations Manager, Administration and Facilities Manager, HR and Office Manager, Business Support Manager, Corporate Services Manager, Executive Office Manager, Workplace Operations Manager, Business Process Manager