Customer Service Administrator
Location: Bournemouth
Starting Salary: £26,000pa
Hours: Full time, Monday to Friday 8:00am to 4:30pm or 8:30am to 5:00pm
Tru Talent is delighted to be partnering with a well-regarded local waste management and disposal facilities client in their search for an experienced Customer Service Administrator to join their dynamic team.
In this role, you will play a vital part in the business, handling key administrative tasks while ensuring customer needs and expectations are met with professionalism and efficiency. The ideal candidate will thrive in a team environment but also possess the initiative and confidence to work independently when needed.
This is a fantastic opportunity to bring your skills and experience to a forward-thinking company that values its team members and customer relationships.
Responsibilities of the Customer Service Administrator:
• Answering operational telephone calls in a professional manner
• Building a rapport with customers and suppliers and managing client accounts where needed
• Processing customer orders and liaising with suppliers.
• Advising customers on both commercial and domestic waste management
• Liaising with accounts receivables regarding customer credit card payments
• Administrative duties ensuring the smooth running of the customer service department including any adhoc tasks.
• Assisting your colleagues in other departments where required
• Administration of contractor pricing, purchase orders and new sites onto the system
• Making notes for sites, clients and supply chain with appropriate information and advising departments on issues
• Advising on best practise of conflict solutions when customer and supplier queries arise
Needed for the role of Customer Service Administrator:
• Waste or Construction experience is desirable not essential as training will be provided
• Good Customer Service skills
• Good written and oral communication skills.
• Administration experience
• Organisational skills
• Strong Microsoft Office skills (Outlook, Excel, and Word)
Please contact Aimee Wilkins at Tru Talent on 07851755207 or 01202 237129, using reference (2891) or 'Apply Now'.
INDTTT