Flourish Craft Bakery is seeking friendly and dynamic Front of House staff to help run our bustling café and shop in the heart of Watford.
Are you passionate about hospitality and take pride in providing great customer service?If you would like to work for an award-winning business then read on...
A bit about us...
Flourish is a leading artisan bakery and patisserie, serving some of London's top restaurants and hotels for over 25 years. Our timeless craft and creative ethos, driven by our passion for quality, define everything we do. Our reputation speaks for itself as we continue to grow year on year since we opened the doors back in 2000. We're also very proud to have been voted "Hertfordshire SME Employer of the Year 2022"!
Our vibrant bakery café and shop is our showpiece, featuring a brunch menu that highlights our baking expertise with classic breads and bakes. It also includes authentic Neapolitan pizza straight from our wood-fired oven.
The main purpose of the job
As a full-time member of the Front of House team, your responsibilities will include:
Greeting guests, taking orders and serving food and drinks promptly, efficiently, and always with a smile!
Answering guest questions and concerns with a friendly, helpful attitude.
Upselling menu items and promoting specials when required.
Working collaboratively with the kitchen staff to ensure that orders are accurate and prepared to guest specifications.
Handling payment transactions and processing credit card payments.
The role will be across the café and pizzeria, and include weekends with a minimum of 32 hours per week and up to 45 hours a week. Shifts will be largely daytime between 8 4 but some evenings may be required. All necessary training will be provided, were a business that takes significant pride in our working environment, and new team members that bring a positive attitude will inevitably develop quickly.
What we need from you...
A strong background in hospitality, ideally with Front of House experience in a fast-paced, quality-led restaurant or café.
Successful experience working as part of a team with excellent teamwork skills.
Excellent communication skills to effectively interact with colleagues and customers.
Be positive, friendly, and engaging with everyone you meet.
Flexibility in working hours, including availability to work weekends.
We're excited to have passionate and dedicated individuals join our team! Wed love to hear from you!
What we can offer you..
Competitive salaries and an annual pay review
Training opportunities and the chance to develop your career
Substantial staff discounts in our café, pizzeria and on all our wholesale products
Staff food on shift
Free parking
Free access to counselling and well-being support through our Employee Assistance Programme
Service bonuses (after 5,10.15 years service)
Birthday vouchers (after 1 years service)
Free bread and plenty of freshly baked sweet treats!
Do have a look at our website and if you like what you see, then please forward your CV over to us.
** We will be considering applications as they are received so would encourage early application **
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