Navaruchi Ltd is an esteemed Indian restaurant specializing in authentic and innovative dishes that deliver a rich culinary experience. We are committed to providing exceptional service, delicious food, and a warm dining atmosphere.
Job Overview
We are seeking an experienced and dynamic Restaurant Manager to lead our team and ensure the smooth and efficient operation of our restaurant. The Restaurant Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and driving the financial success of the establishment.
Key Responsibilities
Operational Management
Oversee daily restaurant operations, ensuring efficiency and adherence to service standards.
Develop and implement operational policies and procedures to maintain high standards.
Coordinate with kitchen staff to ensure seamless service and consistent food quality.
Ensure the restaurant complies with all health, safety, and food hygiene regulations.
Team Leadership
Recruit, train, and manage a team of front-of-house and kitchen staff.
Foster a positive and professional work environment.
Conduct regular performance reviews and provide coaching to team members.
Schedule staff shifts and manage time-off requests to maintain operational efficiency.
Customer Service
Ensure outstanding customer service to enhance guest satisfaction and loyalty.
Handle customer inquiries, feedback, and complaints promptly and professionally.
Monitor and improve the overall dining experience, including ambiance, food, and service.
Financial Management
Manage budgets and control costs, including labor, inventory, and supplies.
Analyze financial performance, including revenue, expenses, and profit margins, to meet targets.
Prepare and present financial reports to senior management.
Develop strategies to boost sales, including promotional activities and special events.
Marketing and Promotions
Work with the marketing team to develop and execute promotional campaigns.
Engage with customers through social media and other channels to build brand awareness.
Collaborate with the chef to create seasonal menus and special offers.
Qualifications and Skills
Essential
Proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
Strong leadership and team management skills.
Exceptional communication and interpersonal skills.
Solid understanding of restaurant operations, including budgeting, inventory, and compliance.
Ability to deliver exceptional customer service and resolve issues effectively.
Desirable
Knowledge of Indian cuisine and culture is an advantage.
Proficiency in restaurant management software and point-of-sale (POS) systems.
Relevant qualifications in hospitality management or a related field.
Key Competencies
Strong organizational and time-management abilities.
Problem-solving and decision-making skills.
Financial acumen and attention to detail.
Ability to work under pressure in a fast-paced environment.
Customer-focused mindset with a passion for excellence.
What We Offer
Competitive Salary: Commensurate with experience.
Benefits Package: Including performance-based incentives.
Career Development: Opportunities for training and advancement.
Supportive Work Environment: A culture that values collaboration and innovation.