Job summary 37.5 hours per week Department: General Surgery We are looking for experienced Admissions Booking Coordinator to join the clinical administration and clerical teams at The James Cook University Hospital. These posts offer excellent opportunities for enthusiastic and conscientious people to provide a comprehensive booking service to the General Surgery Admissions Hub in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the organisation. Main duties of the job You will have previous theatre booking and administrative experience, preferably in a health care setting. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills. You will have excellent communication, interpersonal and organisational skills. It's important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic. If you feel you have the necessary qualities and skills we would be delighted to hear from you. This post will close once sufficient applications have been received. About us South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions Your Leadership Impact Service Improvement for Beginners After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 328-DUG-6688027 Job locations The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role. Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role. Person Specification Experience Essential Extensive use of Office and Outlook, including word, excel, e-mail and internet oSecretarial and administrative experience Desirable Healthcare / NHS Trust experience Previous experience working within a team Knowledge & Skills Essential Excellent communication and interpersonal skills Excellent planning, prioritisation and organisational skills oKnowledge of functionality of Patient Administration System oUnderstanding of secretarial/clerical processes oEfficient and accurate word processing skills oKnowledge of General Data Protection Regulations and patient confidentiality Desirable oExperience in a clinical setting Knowledge of hospital patient administration system Qualifications & Training Essential GCSE in Maths and English or Functional Skills (level 2) oRSA/OCR 3 qualification (or equivalent level word processing qualification or experience) OR oNVQ3 level Secretarial or Administrative qualification or equivalent level of experience Desirable Customer Care Medical Terminology qualification or equivalent level of working experience with medical terminology Personal Attributes Essential oHigh professional standards oExcellent communication skills oSensitive, tactful and diplomatic oCustomer focused oSelf-motivated oTeam player oAbility to prioritise own workload where there are competing demands, and work to tight deadlines when required oPositive and enthusiastic oPersonal resilience; ability to cope with additional workloads created as a result of staff shortages to ensure the service continues oFlexibility, 'can do' attitude, adaptable to changing demands Person Specification Experience Essential Extensive use of Office and Outlook, including word, excel, e-mail and internet oSecretarial and administrative experience Desirable Healthcare / NHS Trust experience Previous experience working within a team Knowledge & Skills Essential Excellent communication and interpersonal skills Excellent planning, prioritisation and organisational skills oKnowledge of functionality of Patient Administration System oUnderstanding of secretarial/clerical processes oEfficient and accurate word processing skills oKnowledge of General Data Protection Regulations and patient confidentiality Desirable oExperience in a clinical setting Knowledge of hospital patient administration system Qualifications & Training Essential GCSE in Maths and English or Functional Skills (level 2) oRSA/OCR 3 qualification (or equivalent level word processing qualification or experience) OR oNVQ3 level Secretarial or Administrative qualification or equivalent level of experience Desirable Customer Care Medical Terminology qualification or equivalent level of working experience with medical terminology Personal Attributes Essential oHigh professional standards oExcellent communication skills oSensitive, tactful and diplomatic oCustomer focused oSelf-motivated oTeam player oAbility to prioritise own workload where there are competing demands, and work to tight deadlines when required oPositive and enthusiastic oPersonal resilience; ability to cope with additional workloads created as a result of staff shortages to ensure the service continues oFlexibility, 'can do' attitude, adaptable to changing demands Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South Tees Hospitals NHS Foundation Trust Address The James Cook University Hospital Marton Road Middlesbrough TS4 3BW Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)