Job summary PLEASE NOTE Interviews are scheduled to take place on the morning of 2 April 2025 Latham House Medical Practice, one of the UKs largest doctors surgeries, are looking for a committed, innovative, and enthusiastic Clinical Coder to join our semi-rural Practice based in the town centre of Melton Mowbray. Main duties of the job The successful candidate should be self-motivated, highly organised and methodical. As a member of the Practices Coding Team, the post-holder will screen all incoming medical letters and electronically file and summarise patients medical notes, highlighting clinician action where relevant. About us We are conveniently situated within 30 50 minutes of Nottingham, Leicester and Peterborough; Melton Mowbray is a large market town in the fortunate position of being surrounded by picturesque villages, beautiful countryside, and local activities. Date posted 27 February 2025 Pay scheme Other Salary Depending on experience LHMP Scale 3 Contract Permanent Working pattern Full-time Reference number A3522-25-0003 Job locations Sage Cross Street Melton Mowbray Leicestershire LE13 1NX Job description Job responsibilities It is the responsibility of each Clinical Coder to screen all incoming medical letters, entering key data and selecting and directing appropriate information for GPs attention adhering to the practice policy. The role will involve electronically filing and summarising patients medical notes. The roles and responsibilities, along with the potential for remote working, may change according to the business requirements. Clinical Reviewing all incoming correspondence, sorting clinical letters, filing documents and entering pertinent information into the patients electronic medical record in accordance with the Practice Protocol Ensuring all QOF related data is captured Highlighting clinician action and workflow to appropriate clinician or team as per Practice Protocol To correct errors in filing and ensure corresponding records are amended accurately Ensuring medical records are kept organised and up to date Summarising new patient records to a high standard and according to set protocols and timescales agreed by the Practice. Recognising own knowledge limits and seek advice from clinical or administrative colleagues as appropriate. To carry out administrative related tasks as delegated by the Clinical Lead and Operations Manager To undertake any other reasonable tasks as allocated by the line manager and/or Partners. This job description reflects the immediate requirements and objectives of the post and is not exhaustive Policy & Procedures The post-holder will acquire and maintain an acceptable level of knowledge and understanding of the Practices protocols, policies and procedures Having acquired the required level of knowledge and understanding of the Practices protocols, policies and procedures; the post-holder is required to support, promote and adhere to all of the Practices policies Confidentiality In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded and managed as strictly confidential. Additionally, the post-holder will be respectful and courteous to colleagues and patients, for example knocking on doors prior to entry. Health & Safety In addition to being a Fire Marshal/Fire Warden, the post-holder will promote and maintain the health, safety and security of self and others by: Using personal security systems within the workplace according to practice guidelines Identifying and report risks and potential risks involved in work activities and manage such risks in accordance with agreed procedures Maintaining a level of knowledge, understanding and skills to meet the Practices expectations Adhering to the Practices fire safety and infection control policies and procedures Maintaining work areas, so that work areas are tidy, safe and free from hazards and infection Equality & Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, by: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming, is non-judgmental and respects the circumstances, feelings priorities and rights of others Quality The post-holder is required to adhere to agreed, required and registered standards of quality within the Practice, and will: Alert other team members to issues of quality and risk Assess their own performance and take accountability for their own actions, either directly or under supervision Contribute to the effectiveness of the Practice by reflecting on their own and their teams activities/performance and making suggestions to improve and enhance the teams and Practices performance Work effectively with individuals in other agencies to meet patients needs Effectively manage their time, workloads and resources to meet the standards expected by the Line Manager and Practice. Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with patients and carers, team members, clinical and non-clinical staff, partners and representatives of external organisations; Recognise and accommodate peoples needs for alternative methods of communication. Job description Job responsibilities It is the responsibility of each Clinical Coder to screen all incoming medical letters, entering key data and selecting and directing appropriate information for GPs attention adhering to the practice policy. The role will involve electronically filing and summarising patients medical notes. The roles and responsibilities, along with the potential for remote working, may change according to the business requirements. Clinical Reviewing all incoming correspondence, sorting clinical letters, filing documents and entering pertinent information into the patients electronic medical record in accordance with the Practice Protocol Ensuring all QOF related data is captured Highlighting clinician action and workflow to appropriate clinician or team as per Practice Protocol To correct errors in filing and ensure corresponding records are amended accurately Ensuring medical records are kept organised and up to date Summarising new patient records to a high standard and according to set protocols and timescales agreed by the Practice. Recognising own knowledge limits and seek advice from clinical or administrative colleagues as appropriate. To carry out administrative related tasks as delegated by the Clinical Lead and Operations Manager To undertake any other reasonable tasks as allocated by the line manager and/or Partners. This job description reflects the immediate requirements and objectives of the post and is not exhaustive Policy & Procedures The post-holder will acquire and maintain an acceptable level of knowledge and understanding of the Practices protocols, policies and procedures Having acquired the required level of knowledge and understanding of the Practices protocols, policies and procedures; the post-holder is required to support, promote and adhere to all of the Practices policies Confidentiality In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded and managed as strictly confidential. Additionally, the post-holder will be respectful and courteous to colleagues and patients, for example knocking on doors prior to entry. Health & Safety In addition to being a Fire Marshal/Fire Warden, the post-holder will promote and maintain the health, safety and security of self and others by: Using personal security systems within the workplace according to practice guidelines Identifying and report risks and potential risks involved in work activities and manage such risks in accordance with agreed procedures Maintaining a level of knowledge, understanding and skills to meet the Practices expectations Adhering to the Practices fire safety and infection control policies and procedures Maintaining work areas, so that work areas are tidy, safe and free from hazards and infection Equality & Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, by: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming, is non-judgmental and respects the circumstances, feelings priorities and rights of others Quality The post-holder is required to adhere to agreed, required and registered standards of quality within the Practice, and will: Alert other team members to issues of quality and risk Assess their own performance and take accountability for their own actions, either directly or under supervision Contribute to the effectiveness of the Practice by reflecting on their own and their teams activities/performance and making suggestions to improve and enhance the teams and Practices performance Work effectively with individuals in other agencies to meet patients needs Effectively manage their time, workloads and resources to meet the standards expected by the Line Manager and Practice. Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with patients and carers, team members, clinical and non-clinical staff, partners and representatives of external organisations; Recognise and accommodate peoples needs for alternative methods of communication. Person Specification Qualifications Essential Good standard of education with 5 GCSEs or equivalent or experience in a similar post Skills Essential Able to establish, maintain and develop effective communications across the Practice and with external organisations. Excellent ICT skills. Excellent oral and written communication skills; able to engage effectively with a wide range of audiences. Ability to analyse and interpret information. Methodically and accurate approach to work with attention to detail. Excellent time management skills, capable of prioritising and managing competing demands and workloads. Able to work under pressure Good problem-solving skills. Experience Essential Experience of working with GP clinical information and systems such as EMIS, SystmOne, or hospital coding environment. Recent and relevant experience of primary care Evidence of capacity to work in an office autonomously and as part of a team. Knowledge Essential Possess a broad knowledge of anatomy and physiology, and medical terminology. Good, knowledge of IT programs such as Microsoft Office, Excel, Word, Powerpoint, Outlook and databases. Desirable A good knowledge of working with GP clinical systems such as EMIS/SystmOne, Docman. Understanding of the NHS/Primary Care Services Knowledge of confidentiality in the workplace/information governance. Additional requirements Essential Commitment to continuing professional development of self and others. A flexible and adaptable approach to maintain the consistent delivery of high-quality services Satisfactory completion of an enhanced check through the Vetting and Barring Service (this will be taken up if offered the post). Legal right to work in the UK Hep B/MMR - vaccinated or willing to be vaccinated. A commitment to anti-discriminatory practices in employment, training and service delivery. An understanding of Health and Safety responsibilities. Flexibility in working hours. Person Specification Qualifications Essential Good standard of education with 5 GCSEs or equivalent or experience in a similar post Skills Essential Able to establish, maintain and develop effective communications across the Practice and with external organisations. Excellent ICT skills. Excellent oral and written communication skills; able to engage effectively with a wide range of audiences. Ability to analyse and interpret information. Methodically and accurate approach to work with attention to detail. Excellent time management skills, capable of prioritising and managing competing demands and workloads. Able to work under pressure Good problem-solving skills. Experience Essential Experience of working with GP clinical information and systems such as EMIS, SystmOne, or hospital coding environment. Recent and relevant experience of primary care Evidence of capacity to work in an office autonomously and as part of a team. Knowledge Essential Possess a broad knowledge of anatomy and physiology, and medical terminology. Good, knowledge of IT programs such as Microsoft Office, Excel, Word, Powerpoint, Outlook and databases. Desirable A good knowledge of working with GP clinical systems such as EMIS/SystmOne, Docman. Understanding of the NHS/Primary Care Services Knowledge of confidentiality in the workplace/information governance. Additional requirements Essential Commitment to continuing professional development of self and others. A flexible and adaptable approach to maintain the consistent delivery of high-quality services Satisfactory completion of an enhanced check through the Vetting and Barring Service (this will be taken up if offered the post). Legal right to work in the UK Hep B/MMR - vaccinated or willing to be vaccinated. A commitment to anti-discriminatory practices in employment, training and service delivery. An understanding of Health and Safety responsibilities. Flexibility in working hours. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Latham House Medical Practice Address Sage Cross Street Melton Mowbray Leicestershire LE13 1NX Employer's website https://www.lhmp.co.uk/ (Opens in a new tab)