Covering Midlands/Eastern region out of Hatfield main office.
The UK&I Quality Team supports Project Delivery across the D&IS Business for a vast portfolio of Signalling and Infrastructure Projects. It comprises Project, Engineering, Industrial, and QMS Quality Managers with an interface to Supplier Quality Assurance across the UK with multiple Hub Sites, including Hatfield, Derby, and Plymouth.
This role will be responsible for supporting assigned projects by coordinating all quality and safety activities throughout the project, including Gate Review Management, producing Safety Authorisation Reports for Commissioning, performing audits, managing non-conformance, and facilitating Quality Investigations via 8D Problem Solving, ensuring Customer Satisfaction and RTF Project Delivery, utilizing Return of Experience to Improve Performance.
Responsibilities
* Support Project Management Gate Reviews, learn the Alstom Project Management Process and Tools, ensure delivery.
* Create Safety Authorisation Reports to enable Commissioning and Technical Reports, ensuring safety.
* Lead investigations utilizing 8D Problem Solving to ensure safety, satisfaction, and cost efficiency.
* Support Customer Satisfaction Surveys and Improvement Plans to ensure satisfaction.
* Support our APSYS Improvement Plan by deploying and improving processes to ensure excellence.
Educational Requirements
Desirable:
* Member of the Chartered Quality Institute (CQI) and hold Chartered Quality Professional status.
* BTEC HNC/HND in Engineering/Quality Management.
* IRCA certified lead auditor experience.
Mandatory:
* Experience in managing quality, audit, and problem-solving tools.
* Experience in the quality management of construction and infrastructure projects.
* Experience supporting the delivery of projects and assisting project management teams.
* Competencies & Skills:
* Excellent working knowledge of Microsoft Office Tools, databases, and administration skills.
* Knowledge of Rail Industry practices or other safety-critical industries (e.g., aerospace, automotive, oil and gas).
* Strong communication skills and knowledge of quality standards (ISO9001, IRIS, CMMI, ECM) and quality tools.
* Collaboration and team working.
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