Domestic Abuse Project Officer Location: Sutton Pay: £28 Umbrella P/H About the Role We are looking for a dedicated Domestic Abuse Project Officer to join our team and help shape a supportive and effective housing service for domestic abuse survivors. You will work closely with housing providers, local authorities, and third-sector partners to develop and implement a new service model that prioritizes safety, support, and best practices. Key Responsibilities Develop and implement a service model for victims of domestic abuse in partnership with housing and third-sector organizations. Support the delivery of the Domestic Abuse Housing Alliance (DAHA) accreditation program and ensure best practices are embedded across the sector. Develop policies, procedures, and training programs to improve understanding and responses to domestic abuse. Conduct evidence-based risk assessments to identify risks to victims and integrate them into the organization's operating model. Establish strong referral pathways to statutory and non-statutory services for safeguarding victims and their children. Maintain accurate and confidential case management records and monitoring processes. Build and maintain partnerships within the housing sector and multi-agency settings, including participation in MARAC meetings. Organize initiatives, awareness events, and training programs for internal teams and external partners. Oversee the Domestic Abuse Workplace Champions initiative and support their professional development. Embed domestic abuse responsibilities across all service areas of the organization. Skills & Experience Essential: Strong knowledge of domestic abuse, including the challenges victims and perpetrators face in accessing housing. Experience working within the DAHA accreditation framework. Project management experience, ideally within housing or support services. Direct experience supporting individuals affected by domestic abuse. Experience implementing service improvements and change management. Strong communication skills, with experience developing policies, processes, and procedures. Proficiency in IT, including Microsoft Word and Excel (experience with G Suite is desirable). Desirable: Understanding of domestic abuse in a social housing context. Experience working with the Traveller community. Experience developing ICT infrastructure for case management. Personal Attributes Strong problem-solving and analytical skills with the ability to develop evidence-based recommendations. Ability to lead the DAHA accreditation process and engage stakeholders across the housing sector. Capable of managing complex projects with tight deadlines. A proactive, solutions-focused approach with a commitment to delivering high-quality services. Excellent negotiation and relationship-building skills. Additional Requirements Qualifications: Educated to A-Level standard. Driving License: Required. Business Insurance/Own Car: Required. Enhanced DBS Check: Required. Mobile Working: Required.