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Customer Care Assistant - Full Time - Ilminster, Ilminster
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Client:
Location:
Ilminster, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
a4ce0fd6335f
Job Views:
12
Posted:
24.04.2025
Expiry Date:
08.06.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, distributing balloons, organizing special events, addressing customers' specific needs, maintaining cleanliness standards in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, energetic environment, we seek individuals with a genuine smile who can connect with customers and make them feel valued.
Behaviours such as friendliness, approachability, courtesy, and helpfulness should come naturally. Effective communication skills—attentive listening, face-to-face verbal communication, and eye contact—are essential. Maintaining high energy levels while working efficiently and productively is also required.
The benefits package includes holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
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