Manage people and financial resources to ensure the effective operation of the team for which they are responsible. Ensure effective skill-mix and appropriate caseload management at all times. Allocate work and assess performance of the team members objectively against set criteria/competencies. Be responsible for ensuring that individual Performance Review and Personal Development Plans are completed for each staff member. Provide clear feedback to team members in a way that is conducive to maintaining and improving performance. Work closely with the employee relations team as appropriate. Demonstrate excellent personal communication. Establish and maintain effective two-way communication channels with individuals and groups. Demonstrate appropriate assertiveness and ability to challenge others when the rights of patients and others may be infringed. Be responsible for the standard of nursing care delivered in work area. Display evidence that staff provide holistic, evidence-based, patient centred-care. Demonstrate that patients are involved in both decisions affecting their care and well-being and in service development. Practice in accordance with the professional, ethical and legal codes of the Nursing and Midwifery Council, and Trusts protocols and guidelines. Be accountable for own practice and for the delegation of care they give to more junior colleagues, support workers and students. Be responsible for delivering excellent patient experience and gathering feedback from patients to drive improvement. Be responsible for the standards of cleanliness in the clinical area and for a well-maintained Ward/Department environment. Prioritise workload to meet targets. Ensure that Nursing and Operational Management teams are alerted to quality issues. Be responsible for ensuring the clinical area practices within Data Protection/Confidentiality/Caldicott principles. Actively promote diversity, including race diversity, both in the delivery of the Directorates services and in the recruitment, management and development of staff within the clinical area. Generate and sustain relationships that promote dignity, rights and responsibilities. Identify and take action to address discrimination and oppression. Promote interdisciplinary working, with outcomes aimed at the best interest of patients.