Customer Service AdvisorGlasgow, G2 7EA6-months initiallyHybrid working opportunity£134 per day
How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?
Our client is offering the opportunity to join their business on a temporary 6-month contract. If you are somebody that embodies customer service, empathy, patience and you have a passion for investigating problems to find solutions then we want to hear from you!
The opportunity:
You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you able to investigate these issues and secure positive outcomes while providing support to vulnerable customers at all times.
The key details:
* £134.20 per day
* 6-month contract
* Hybrid working, 3 days a week in the office.
* Office based in Central Glasgow, Scotland.
* Working 10:30am to 7pm, 5 days a week, Monday to Saturday (every other Saturday)
* 27th November Start date!
What you will be doing?
1. Building natural rapport through great conversations w...