Stadium Retail Catering Operations Manager
Southampton
At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts. We are passionate about great food and great coffee, putting our employees and customers at the heart of everything we do.
Location: Southampton
Rate of pay: £40,000-£45,000 per annum + great benefits
Working pattern: 40 hours per week, 5 over 7 days
Key Responsibilities:
* Ensure that client expectations of food and food service are consistently delivered and measured in line with the CH&CO brand.
* Set clear expectations for all staff regarding merchandising and service standards to ensure that all services provided are of the highest standards.
* Analyze the cost and sales mix to deliver profitability on all lines and make recommendations on pricing strategy.
* Utilize information technology for sales and data analysis and forward planning.
* Ensure all staff carry out tasks in accordance with company health, hygiene, quality, and safety standards as set out in the appropriate CH&CO manual.
* Lead and train staff, ensuring excellent customer service. Manage schedules, provide training, and give feedback to improve performance and productivity.
* Manage daily food and beverage operations in the stadium, ensuring all stands and kiosks are well-staffed, stocked, and running smoothly during events, including overseeing setup and breakdown, maintaining cleanliness, and ensuring health and safety standards are met.
What's in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
* Personal Development and Training opportunities
* Private medical eligibility
* Eye care
* A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
* Family friendly support
* Regular social events and communication with our leaders
* Professional subscriptions
* Recognition schemes and people awards
* Long service awards
* Access to some great high street discount vouchers
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