This job is with Kennedys, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Kennedys is looking for a finance operations administrator to join our Working Capital team based in Chelmsford. The successful finance operations administrators will work competently within the Working Capital team, contributing to the effectiveness of the Finance department by providing a comprehensive and efficient service to internal and external clients in order that the business objectives of the Firm and the department are achieved. Team Kennedys Finance team support the Firm globally producing timely and accurate financial and management information, reporting solutions and operational support to maintain the high standard of service offered to the Firm's internal and external clients. Our Finance team is made up of Financial Control, Financial Planning and Reporting, Management Accountants, Working Capital, Legal Cashiers and Financial Operations Database teams. Our UK Finance team is based in Chelmsford and London and have a presence in eight global offices. Kennedys is developing a team to support credit controllers in increase collections and these roles will work closely with credit controllers to provide administrative support. Key responsibilities Work as part of the finance operations team, primarily supporting the Working Capital team, but working with the database and cashiering teams as may be necessary to help provide a highly effective and efficient service across billing and credit control to the Firm Review aged debt lists to identify bills that can be chased and ensure that the debtors are contacted Ensure that information is sent regularly to partners and that any actions agreed are followed up Work to support the credit controllers and billers in getting accurate data to support billing and collections Ensure the credit control database is updated regularly and maintained with current activity summary. Required experience Data input and data analysis Produce and ensure the prompt, accurate delivery of statements and reminder letters to debtors Chase debtors frequently by telephone, email and letter Forward statements and copy bills to Matter Managers as required Ensure that actions agreed with matter managers are followed up and escalate if necessary Resolve collection issues, update the accounts systems (billing details, etc.) and liaise with other accounts processing teams Respond to information requests promptly, refer any complex queries to the Relevant credit controller or manager Check and dispatch new invoices promptly Be subject to varying degrees of supervision on a day to day basis liaising with the Assistant Credit Control Manager and other supervisors regularly. Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys. where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience. About Kennedys Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,750 people worldwide across 45 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field. Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims. We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time. What do we have to offer? We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference. Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive and distinctive. Our values are at the core of who we are and what make us a great firm to work with and for. The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices. We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work. Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.